Customer Success Manager - Mid-Market/SMB (UGC)

1WorldSync; Chicago (IL); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking dynamic individuals who can contribute to a culture of humility, integrity, and teamwork. This role emphasizes professional growth through ongoing training and education opportunities, ensuring a balanced work-life environment. With a comprehensive benefits package that includes health, vision, and dental plans, along with personalized wellness programs, employees are supported in their personal well-being. The company fosters a global community that values diversity and inclusion, making it an exciting place for those looking to make a meaningful impact.

Benefits

Health, vision, and dental plans

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Life and disability insurance

Family and parenting benefits

Employee perks and discounts

Personalized wellness programs

401K matching

Tuition reimbursement

Referral bonuses

Job description

Join the Global Product Content Orchestration Leader

“We’re not just looking for people to stand in, we’re looking for people to standout. We value new perspectives and a variety of thought and experience.”
– Lindsey Hill, Human Resources Business Partner, on 1WorldSync recruitment.

Our Core Values and Culture

We foster a community that values humility, integrity, and teamwork. Recognizing authentic leadership, maintaining trust as a key differentiator, and encouraging continuous improvement are central to our culture.

What We Offer

We provide a comprehensive benefits package that supports work-life balance and personal well-being, including:

• Above-average health, vision, and dental plans
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Life and disability insurance
• Family and parenting benefits
• Employee perks and discounts
• Personalized wellness programs

Work-Life Balance and Financial Stability

Our benefits include dedicated time off for volunteering, sick leave, bereavement, personalized wellness coaching, and flexible working environments. We also support financial planning and stability through competitive compensation, 401K matching, and pre-tax transit deductions.

Career Development

We are committed to your professional growth through ongoing training, education opportunities, and additional benefits like referral bonuses and tuition reimbursement.

Our Community & Commitment

We have built a global community that connects our team members virtually throughout the year. 1WorldSync is an equal opportunity employer committed to diversity and inclusion. We accommodate applicants with disabilities and veterans. For assistance, please email [e-mail].

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