Customer Success Manager - Meta Ads At Scale

The TalentHQ; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company is seeking a Customer Success Manager specializing in Meta Ads to help e-commerce founders boost their revenue. The role involves building relationships, optimizing client onboarding, and tracking growth metrics, making it ideal for results-driven professionals who thrive in a dynamic, remote environment.

Benefits

Flexible hours

Direct learning from ad spend experts

Coaching program accelerating revenue growth

Qualifications

• 2+ years in customer success or account management.
• Experience with Meta advertising platforms (Facebook/Instagram).
• Strong understanding of e-commerce business models.

Responsibilities

• Champion client success through our proven Meta Ads scaling system.
• Manage relationships with e-commerce founders in our coaching program.
• Track performance metrics to ensure clients hit their 100% growth in 90 days.

Skills

Data analysis

Excellent communication

Problem solving

Relationship building

Tools

Meta advertising platforms

Slack

Zoom

Job description

Customer Success Manager - Meta Ads At Scale

About the job Customer Success Manager - Meta Ads At Scale

Ready to transform e-commerce growth?

You'll guide founders to 2X their revenue.

Make their Meta ads profitable.

Ensure their success is measurable.

If this sounds like you? Read on.

The Role

Champion client success through our proven Meta Ads scaling system

Manage relationships with e-commerce founders in our coaching program

Track performance metrics to ensure clients hit their 100% growth in 90 days

Collaborate with founder Mason Littlejohn to deliver personalized solutions

Optimize onboarding for new clients entering our scaling program

This Is For You If...

Results-Driven: You measure success by client outcomes, not just activities

Problem Solver: You find creative solutions when clients hit growth roadblocks

Relationship Builder: You connect authentically with founders at any stage

Growth Mindset: You're constantly learning about Meta ads and e-commerce

Detail-Oriented: You track metrics and can spot optimization opportunities

Skills & Experience

Must-Haves

2+ years in customer success or account management

Experience with Meta advertising platforms (Facebook/Instagram)

Strong understanding of e-commerce business models

Excellent communication skills across Slack, Zoom, and email

Data analysis abilities to track and report client growth

Nice-to-Haves

Background in digital marketing, specifically paid social

Experience working with e-commerce brands

Knowledge of email/SMS marketing for retention

Prior role in a coaching or consulting environment

Familiarity with scaling businesses from 7 to 8 figures

What We Offer

Salary: $1,500 - $1,800 monthly compensation (based on experience)

Schedule: Remote position with flexible hours (EST timezone)

Learn directly from experts who've managed $330 M+ in Meta Ad Spend

Our coaching program doubles revenue in 90 days.

Submit your application, and we'll get back to you soon.

Note: Only resumes in English will be taken into consideration.

In the form, please respond transform to the "Why should we consider YOU for this position?" question.