Customer Success Manager (German Speaking) at High-Growth Retail Media AdTech SaaS

Grey Matter Recruitment; United States; Remote; USD 70,000 - 120,000; Full time

Job summary

A leading Retail Media Analytics SaaS platform is seeking a Customer Success Manager fluent in German to build relationships with major retail brands. This fully remote role offers extensive benefits and a clear career progression, perfect for someone with a background in ecommerce advertising.

Benefits

Extensive benefits

Clear career progression pathway

Qualifications

• 2+ years of customer success or consulting experience for a Search Advertising or Retail Media advertising platform.
• Fluent German speaker.
• Excellent relationship management skills and top communication ability.

Responsibilities

• Build long-term relationships and grow accounts by adding maximum value.
• Drive platform adoption with retail brands.
• Offer technical and tactical support across customers' advertising strategies.

Skills

Relationship Management

Communication

Ecommerce Advertising Strategy

Job description

Customer Success Manager (German Speaking) at High-Growth Retail Media AdTech SaaS

Exciting opportunity to work for a one-of-a-kind Retail Media Analytics SaaS platform, as they continue to experience unparalleled growth!

The Company

• High-value, profitable company with strong VC backing
• Clients include many of the world’s largest companies
• Fully remote, with global offices across the US and Europe
• Extensive benefits and clear career progression pathway

The Role

• Build long-term relationships and grow accounts by adding maximum value
• As a product expert, you will drive platform adoption with some of the biggest retail brands in the world
• Offer technical and tactical support across your customers ecommerce advertising strategy
• Strategise with some of the biggest companies in the world on their search/eCommerce advertising

Desired Skills & Experience

• 2+ years of customer success or consulting experience for a Search Advertising or Retail Media advertising platform.
• Excellent relationship management skills and top communication ability
• Fluent German speaker

To apply for this role, please email your CV to [e-mail]

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Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally.

Our Advertising Technology Team are specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics.

The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and executive level roles