Customer Success Manager (Fully Remote)

Granum; United States; Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Unlimited PTO

Winter break

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Job summary

Granum, a software company serving landscapers and arborists across North America, is seeking an account management professional to own renewals and expansion after implementation. You’ll partner with customers to ensure value realization and long-term success.

Ideal candidates have 2+ years in account management or consulting, with an analytical, collaborative, and results-driven mindset. Granum offers Unlimited PTO, winter break, comprehensive health benefits, and 401(k) matching.

Qualifications

• 2+ years in account management or consulting.

Responsibilities

• Own renewals and expansion post-implementation.
• Monitor health metrics to reduce churn.

Skills

Analytical

Collaborative

Results-driven

Attention to detail

Job description

• Own renewals and expansion post-implementation.
• Monitor health metrics to reduce churn.

What We're Looking For:

• 2+ years in account management or consulting.
• Analytical, collaborative, and results-driven.
• Unlimited PTO and winter break.
• Medical, dental, vision, and 401(k) matching.

Granum

Granum is a software company providing industry-specific solutions for landscapers and arborists across North America. Its collaborative and supportive culture has earned multiple awards, including being named a 2024 Best Place to Work.