Customer Success Manager (French Fluency)

Odoo; San Francisco (CA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Odoo is hiring a Customer Success Manager who will help clients leverage Odoo's integrated software solutions. The role requires fluency in French and entails directly engaging with customers to enhance their business processes and ensure a positive experience. Candidates should possess strong negotiation skills and a proactive attitude.

Benefits

Healthcare

Dental and Vision Insurance

401K Matching

PTO and paid holidays

Work-from-home setup stipend

Employee Assistance Program

Company-sponsored events

Qualifications

• Bachelor's Degree or equivalent experience.
• Fluent in French (professional or native).
• 1-2 years of sales experience preferred.
• Experience negotiating and closing new business.

Responsibilities

• Contact customers using Odoo.
• Analyze clients' business operations.
• Build and maintain relationships with clients.
• Execute subscription renewal plans.

Skills

Negotiation

Customer Relationship Management

Proactive attitude

Empathy

Education

Bachelor's Degree

Tools

G-Suite applications

Job description

Customer Success Manager (French Fluency)

Customer Success Manager (French Fluency)

3 days ago Be among the first 25 applicants

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This range is provided by Odoo. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $90,000.00/yr

Customer Success Manager (French Required)

This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA.

To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

About Odoo

Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.

Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster.

About the job:

Odoo is seeking to expand its vibrant and innovative sales teams significantly. Apply to work within an organization that values independence, flexibility, and personal growth.

The Customer Success Team is helping customers across North America to streamline their business processes with Odoo's integrated software solutions. This is a sales job for people excited to work at the intersection of software and business. You'll learn the value that software can provide across a variety of verticals and how Odoo's diverse suite of apps (over 50!) can be used to alleviate company needs.

We expect the candidate to be proactive and have a "get it done" spirit.

Responsibilities:

• Contact customers currently using Odoo
• Analyze clients' business operations and drive adoption
• Execute all phases of a subscription renewal plan
• Build and maintain relationships with clients
• Empathize with customer needs
• Be part of the entire sales cycle

Qualifications and Requirements:

• Bachelor's Degree or an equivalent combination of education and experience
• French fluency (professional or native/bilingual)
• Experience negotiating and closing new business
• Passion for software products
• 1-2 years experience in sales
• Proficiency in G-Suite applications preferred
• Proven track record of exceeding quota

Nice to Have:

• Experience with ERP
• Experience in a SaaS company
• Available immediately
• An affinity for business operations
• Additional languages

Compensation and Perks:

• Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
• PTO (Paid-time-off), paid sick days, and paid holidays
• Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
• $100 towards a work-from-home office setup
• Evolve in a nice working atmosphere with a passionate, growing team!
• Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
• Company-sponsored events for groups of 6+ employees

The estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development, General Business, and Sales

• Industries

  Software Development and Technology, Information and Internet

Referrals increase your chances of interviewing at Odoo by 2x

Inferred from the description for this job

Vision insurance

Medical insurance

401(k)

Disability insurance

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