Customer Success Manager - EmOnTheBrain

The TalentHQ; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading team is searching for a Customer Success Manager to facilitate group coaching and individual sessions, helping clients achieve personal transformation. This role embraces empathy and emotional intelligence, ideal for candidates passionate about personal development and coaching, with a flexible remote work setup offering a competitive monthly salary.

Qualifications

• Experience in coaching, counseling, or client success roles.
• Excellent communication skills in English, both written and verbal.
• Comfortable with video calls and digital communication tools.

Responsibilities

• Lead weekly group coaching calls focused on personal transformation.
• Conduct 1:1 coaching sessions with clients.
• Track client progress and provide accountability support.

Skills

Empathy

Emotional Intelligence

Active Listening

Communication

Job description

About the job Customer Success Manager - EmOnTheBrain

Ever wanted to change someone's life forever?

You'll coach amazing people using brain science.

Join a team that's been on Jennifer Hudson's show.

If this sounds like you? Read on.

The Role

Lead weekly group coaching calls focused on personal transformation

Conduct 1:1 coaching sessions with clients of our signature programs

Track client progress and provide personalized accountability support

Create a safe space for emotional growth and breakthrough moments

Collaborate with Emily and the team to enhance program effectiveness

This Is For You If...

Naturally Empathetic: You genuinely care about others' success and can connect deeply with people from all walks of life

Emotionally Intelligent: You read between the lines and respond with wisdom rather than scripts

Growth-Minded: You're passionate about personal development and live what you teach

Detail-Oriented: You notice the small things that make a big difference in client experience

Calm Under Pressure: You stay grounded when helping clients through challenging emotions

Must-Haves:

Excellent English communication skills, both written and verbal

Experience in coaching, counseling, or client success roles

Ability to facilitate group discussions and workshops

Strong active listening and question-asking skills

Comfortable with video calls and digital communication tools

Nice-to-Haves

Background or interest in psychology, neuroscience, or related fields

Experience with wellness or personal development programs

Familiarity with accountability frameworks and tools

What We Offer

Monthly compensation: $1,700 - $2,200

Fully remote position with flexible scheduling

About Us

We’re the team behind EmOnTheBrain where science meets soul, and transformation gets real.

If you’re all about good vibes, big impact, deep convos, and helping people change their lives we want you on our team.

We’re fun. We’re driven. We care a lot. And we’re growing fast.

Sound like your kind of crew? Let’s build something magical together.

Ready to Apply?

Note: Only resumes in English will be taken into consideration.

In the form, please respond “coaching” to the “Why should we consider YOU for this position?” question.