Customer Success Manager

Silicon Data; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

A leading AI-focused data company is seeking a Customer Success Manager to build relationships with clients and nurture sales opportunities. The ideal candidate will have over 3 years of experience in sales or customer success, a passion for technology, and a knack for communication. This full-time role offers remote options and competitive compensation in a dynamic startup culture.

Benefits

Competitive compensation

Performance incentives

Opportunity for career growth

Qualifications

• 3+ years of experience in sales, business development, or customer success.
• Proven track record of exceeding sales targets.
• Excellent communication skills and a love for selling.

Responsibilities

• Build and nurture relationships with institutional clients.
• Identify new sales opportunities and upsell products.
• Own the end-to-end client journey from onboarding to expansion.

Skills

Sales experience

Client relationship building

Communication skills

Passion for AI and technology

Job description

Customer Success Manager — AI & Data Products

New York / SF / Remote | Full-time

Silicon Data is building the data and market infrastructure powering the global GPU compute economy. We provide real-time intelligence, benchmark indices, and data products that help investors, enterprises, and infrastructure providers navigate one of the fastest-growing markets in the world.

We’re looking for an entrepreneurial Customer Success Manager who thrives in early-stage environments, loves selling high-impact products, and wants to grow alongside a team that’s shaping the future of AI and compute markets.

Overview

What You’ll Do

• Build and nurture relationships with institutional clients, hedge funds, technology firms, and data partners.
• Proactively identify new sales opportunities and upsell additional data products and subscriptions.
• Own the end-to-end client journey — from onboarding to expansion — ensuring customers get maximum value from our products.
• Collaborate closely with product and leadership teams to refine GTM strategy and feedback client insights.
• Represent Silicon Data at industry events, client meetings, and virtual demos.

Qualifications

• 3+ years of experience in sales, business development, or customer success — ideally with data, SaaS, AI, or financial products.
• A proven track record of exceeding sales targets and building trusted client relationships.
• Passion for AI, GPUs, chips, and emerging technologies — you’re excited to be part of a new market frontier.
• Comfort working in a fast-paced, early-stage startup environment where you’ll help shape the culture and processes.
• Excellent communication skills, natural curiosity, and a genuine love for selling.
• A team player with a positive, entrepreneurial spirit — culture fit is as important as experience.

Why Join Us

• Be part of a category-defining company at the intersection of AI, infrastructure, and financial markets.
• Work directly with experienced founders, industry leaders, and top-tier investors.
• Shape your role and grow quickly as the company scales.
• Competitive compensation with performance incentives.

If you love to sell, thrive in high-energy environments, and get excited about GPUs, chips, and AI, we’d love to meet you.

Seniority level

• Mid-Senior level

Employment type

• Full-time

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Job Details

• New York, United States
• Remote options available

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