Customer Success Manager

Solventure Group; Town of Belgium (WI); On-site; USD 110,000 - 150,000; Full time

Job summary

Solventure is seeking a Customer Success Manager (Supply Chain Planning) to help clients optimize demand planning, S&OP, inventory and overall supply planning.

The ideal candidate has 8+ years in customer-facing or advisory roles in supply chain or software services, with 5+ years in sales/account management or 7+ years in consulting, and fluent English plus German, French or Dutch.

Qualifications

• 8+ years in a customer-facing or advisory role involving supply chain, planning, or software services.
• Minimum 5 years in Sales or Account Management, or minimum 7 years in Consulting, or a strong combination.
• Genuine working understanding of supply chain planning: demand planning, S&OP, inventory or supply planning.
• Experience in industries such as Food & Beverage, FMCG, Pharma, or Manufacturing is a strong asset.
• Ability to converse credibly with a customer's planning team.
• Professional English; fluency in German, French or Dutch also essential.

Skills

Supply chain planning

Demand planning

S&OP

Inventory planning

Customer-facing

Advisory

English

German

French

Dutch

Job description

Solventure is recruiting a Customer Success Manager (Supply Chain Planning)

• You have a genuine, working understanding of supply chain planning; demand planning, S&OP, inventory, or supply planning, gained through consulting, software, industry, or hands‑on practice.

• You bring at least 8 years of experience in a customer-facing or advisory role involving supply chain, planning, or software services, whether through:

  • minimum 5 years in Sales or Account Management

  • minimum 7 years in Consulting

  • or a strong combination of both.

• Experience in industries such as Food & Beverage, FMCG, Pharma, or Manufacturing is a strong asset.

• You can hold a functional conversation with a customer's planning team as credibly.

• You communicate professionally in English. In addition to English, fluency in German or French or Dutch is essential.

• Your "can do" attitude and result-oriented mindset empower you to work autonomously, take initiative, and think creatively.