Customer Success Manager

Mastering My Destiny; Dallas (TX); Remote; USD 70,000 - 80,000; Full time

Job summary

A leading digital education and media company is seeking a Customer Success Manager to guide individuals through career changes. This role focuses on meaningful client engagement on a fully remote basis, emphasizing performance-driven outcomes and offers flexible scheduling and the opportunity for significant professional impact.

Benefits

Flexible scheduling

Performance-based compensation

Collaborative professional culture

Clearly defined systems and onboarding resources

Qualifications

• Minimum 5+ years in customer success, education, or consulting.
• Experience managing full client lifecycle.
• Comfort with structured tools and remote work.

Responsibilities

• Conduct structured one-on-one consultations with clients.
• Maintain engagement and manage communication using CRM tools.
• Support clients through their full experience of career change.

Skills

Client Engagement

Communication

Client Relationship Management

Consultative Skills

Tools

CRM Systems

Virtual Platforms

Job description

Get AI-powered advice on this job and more exclusive features.

You’ve helped teams, students, clients, or staff navigate change.

Now it’s your turn to lead a more flexible, impactful career.

We’re a rapidly growing digital education and media company that helps professionals explore new career opportunities using proven systems and online tools. We're hiring a Customer Success Manager to lead meaningful conversations, guide individuals through career discovery, and introduce them to solutions that support long-term professional change.

This is a remote, performance-based opportunity ideal for professionals with a background in client services, education, HR, or consultative roles—who are ready for flexible, purpose-driven work supported by clear systems.

Key Responsibilities

• Conduct structured one-on-one consultations with individuals evaluating career change
• Explain how our digital programs and platform support their goals
• Use provided CRM tools to manage communication, scheduling, and follow-up
• Deliver professional, timely, and respectful client engagement
• Participate in optional training sessions to sharpen your effectiveness
• Support clients throughout their full experience — from first introduction to ongoing touchpoints — using proactive communication strategies
• Maintain engagement with existing clients by highlighting next-step opportunities, tools, and resources based on their individual progress

What You Bring

• Minimum of 5+ years in customer success, education, consulting, or other client-facing roles
• Ability to manage your own schedule and work independently using structured tools
• Comfort with virtual platforms like Zoom and CRM systems
• A professional, outcomes-driven mindset with a focus on continual improvement and growth
• Experience managing the full lifecycle of a client relationship, from onboarding through follow-up and re-engagement
• Ability to maintain long-term engagement using proactive communication, tailored support, and insight into client needs

What We Offer

• Fully remote work with flexible scheduling
• A clearly defined system, platform, and onboarding resources
• Compensation based on performance, with no earnings cap
• A collaborative, growth-focused professional culture
• The opportunity to apply your experience in a modern, client-focused role

Additional Information

• This is a contractor position (not salaried employment)
• Compensation is performance-based, not hourly
• Best suited to professionals seeking autonomy, structure, and meaningful client engagement

Apply Now

• If you’re ready to take the next step in your own career journey — and help others do the same — we welcome your application.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

• Industries

  Education

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