Customer Success Intern - Summer 2027

Veeam; Alpharetta (GA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid Company Holidays

Tech Stipend

8 Hours of Paid Volunteer Time

Personal and Professional Development

Job summary

Veeam is offering a Summer Internship Program designed for students entering final year, providing onboarding and professional development in a fast-paced environment.

As a Customer Success Intern, you'll renew contacts, call expired accounts, manage team inboxes, and shadow Customer Success Specialists to learn upsell and cross-sell opportunities.

The program runs June–August 2027 (10 weeks) with paid holidays, tech stipend, volunteer time, and development opportunities.

Qualifications

• Rising junior or senior pursuing a Bachelor's degree.
• Excellent written, verbal and communication skills.
• Detail oriented with strong organization.
• Willingness to learn about technology.
• Proficiency in Windows and Microsoft Office.
• Ability to work independently in a fast-paced environment; must be a high-energy, motivated self-starter.

Responsibilities

• Renew customer contracts and contact expired accounts.
• Call back expired accounts to win them back.
• Manage team inboxes and shadow Customer Success Specialists.
• Identify upsell and cross-sell opportunities.

Skills

Communication

Detail oriented

Willingness to learn

Windows

Microsoft Office

Independent work

Education

Bachelor's degree candidate

Tools

Windows

Microsoft Office

Job description

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About Our Summer Internship Program

Our Summer Internship Program is designed for students entering their final year of university who are eager to gain meaningful, real-world experience in a fast paced, collaborative, and professional environment.

As a Summer Intern, you'll participate in a comprehensive onboarding experience led by our University Relations team to set you up for success from day one. Throughout the program, you'll also have the opportunity to participate in weekly professional development sessions, networking events, social activities, and other engaging experienced designed to support your personal and professional growth.

The program takes place from June – August 2027 (10-week program).

Your Role

In the Customer Success Internship, you’ll work with satisfied customers on renewing their contacts. You’ll call expired accounts to win them back and manage team inboxes. You’ll shadow our Customer Success Specialists here as well, finding out how to upsell and cross-sell whenever there’s an opportunity.

Qualifications

• Rising Junior or Senior pursuing a Bachelor’s degree in an accredited college or university
• Excellent written, verbal and communication skills
• Detail oriented
• Willingnessto learn about technology
• Proficiency in Windows and Microsoft Office
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter

Benefits

As a paid intern at Veeam, you’ll receive:

• Paid Company Holidays during your internship
• Tech Stipend to help set up your workspace
• 8 Hours of Paid Volunteer Time through our Veeam Cares Program
• Personal and Professional Development through our Internship Program

We’re committed to providing a supportive and rewarding internship experience.

The pay range posted is an hourly rate of base pay. When making an offer of employment, Veeam will take into consideration the candidate’s expectations, experience, education, scope of responsibility for the role, and the current market demands.

United States of America Intern Pay Range

$20 - $25 USD

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.