Customer Success & Insurance Support Specialist

Lucas Grounds - State Farm Agent; Stillwater (OK); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive pay

Flexible schedule

Job summary

Lucas Grounds - State Farm Agent in Stillwater, OK is seeking a proactive professional to assist customers, understand their needs, and provide product information across multiple lines. The role supports office operations and relationship-building with both new and existing clients.

The ideal candidate has strong communication, organizational skills, and prior customer service experience, with the ability to obtain state insurance licenses.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Detail-oriented

Fast-paced environment

Customer service experience

Insurance licenses

Job description

Lucas Grounds - State Farm Agent in Stillwater, OK is seeking a proactive professional to assist customers, understand their needs, and provide product information across multiple lines. The role supports office operations and relationship-building with both new and existing clients.

The ideal candidate has strong communication, organizational skills, and prior customer service experience, with the ability to obtain state insurance licenses.