Customer Success Associate - Atlanta, GA - Injury/Infection Prevention

Stryker; Atlanta (GA); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Customer Success Associate in Atlanta, GA, to enhance customer satisfaction and drive sales growth for innovative healthcare products. This full-time role involves promoting products, educating healthcare professionals, and ensuring excellent customer service. With opportunities for career growth and personal development, this position is perfect for individuals passionate about making a difference in healthcare. Join a committed team dedicated to improving patient outcomes and enjoy a dynamic work environment that values ethical standards and professional integrity.

Benefits

Career Growth Opportunities

Innovative Products

Supportive Team Environment

Qualifications

• Bachelor’s degree required with 0-2 years of experience.
• Strong time management and customer service skills are essential.

Responsibilities

• Drive revenue growth and improve profit margins for targeted products.
• Educate healthcare professionals on product use and updates.
• Resolve product issues and adhere to safety protocols.

Skills

Customer Service

Time Management

Reporting Skills

Education

Bachelor's Degree

Job description

Customer Success Associate - Atlanta, GA - Injury/Infection Prevention

Join Stryker as a Customer Success Associate in Atlanta, GA, specializing in Injury and Infection Prevention products.

About the Role

This full-time position involves promoting Stryker Sage products, educating healthcare professionals, and supporting regional sales efforts to grow the business and enhance customer satisfaction.

Key Responsibilities

• Drive revenue growth and improve profit margins for targeted legacy products.
• Promote Sage products to clinical staff and hospital personnel, ensuring excellent customer service.
• Educate healthcare professionals on product use, updates, and educational programs.
• Meet regional sales objectives and assist with hospital surveys, post-sale training, and customer adoption.
• Participate in trade shows, meetings, and maintain communication with sales leaders.
• Resolve product issues promptly and adhere to all safety and regulatory protocols.

Qualifications

• Bachelor’s degree required.
• 0-2 years of professional experience.
• Strong time management, customer service, and reporting skills.
• Valid driver’s license and a good driving record.

Physical & Mental Requirements

• Ability to lift up to 50 pounds, perform physical tasks, and handle materials.
• Excellent interpersonal, communication, and organizational skills.
• High ethical standards, discretion, and ability to work independently.

What We Offer

• A committed team dedicated to making healthcare better.
• Innovative products that improve patient outcomes.
• Opportunities for career growth and personal development.

Additional Information

Learn more about our products at www.sageproducts.com. Stryker is an equal opportunity employer, committed to diversity and inclusion.