Customer Success Agent, Oklahoma

Coast To Coast Motors; Oklahoma City (OK); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in the automotive sector is seeking a Customer Success Agent to enhance the buying experience for potential customers. This role involves assisting with online applications and ensuring that buyers are prequalified, thereby streamlining their visit and providing excellent customer service. Ideal candidates will demonstrate a commitment to self-development and a positive attitude towards customer interactions.

Qualifications

• Committed to Self-Development and Learning.

Responsibilities

• Assist customers with online applications and prequalifications.
• Generate appointments and follow up consistently.

Skills

Customer Service

Self-Development

Job description

Position:Customer Success Agent, Oklahoma

Location: Oklahoma City, OK

Job Id:117

# of Openings:0

Position

Customer Success Agent

Reports To

The Customer Success Agent will report to Ride Room Manager.

Job Overview

Customer Success Agent will assist potential guest on the phone to complete our online application and obtain a prequalification before coming into appointment. Obtaining a prequalification before coming in will minimize time at the location and give guest a fast and easy buying experience and will give Ride Room a larger selection of applications to prequalify from and bring in qualified potential buyers.

Responsibilities and Duties

The CSA must be able to:

• Ability to use a business computer
• Serve our customers with great attitude
• Prequalify potential customers
• Generate Appointments
• Consistent follow up with our customers

Qualifications

The minimum qualifications for this position are:

• Personal Characteristics: Committed to Self-Development and Learning