Customer Success Account Manager, Digital - French

Samsara; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Flexible remote model

Professional development stipend

Health and parental leave plans

Equity in eligible roles

Job summary

Samsara is seeking a Renewal Sales professional to own 60+ renewals per quarter from end to end, driving platform adoption and exceeding sales targets within the Digital Mid-Market segment. You will forecast using a structured scenario-based approach and collaborate with cross-functional teams.

You will engage customers to minimize churn, uncover expansion opportunities, and ensure a smooth renewal process in a fast-paced, high-velocity environment.

Qualifications

• 2+ years of full-cycle closing sales experience in a high-transaction environment.
• Record of quota over-achievement.
• Strong communication and presentation skills.
• Experience with Salesforce or similar CRM.
• Business fluency in French (spoken and written).

Responsibilities

• Own 60+ renewals per quarter from end-to-end and exceed sales targets.
• Follow a structured scenario-based forecasting methodology.
• Engage with customers to identify renewal risks and drive platform adoption.
• Collaborate cross-functionally with sales teams to ensure smooth renewals.
• Contribute to a high-performing team environment and uphold Samsara's cultural principles.

Skills

Full-cycle sales

Quota attainment

Communication skills

Presentation skills

Team player

Fast-paced mindset

Customer empathy

Organization

French language fluency

Tools

Salesforce

Job description

Описание:

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. Renewals are the core of a SaaS company's revenue. You own renewal targets for Samsara's Digital Mid-Market segment: setting customers up for success while maximising financial results. On every deal that means minimising attrition, locking in the best terms, spotting growth opportunities, feeding insights back to the business and closing 36-month renewals.

Задачи:

Own 60+ renewals per quarter from end-to-end and exceed sales targets

Follow a structured scenario-based forecasting methodology

Engage with customers to identify and mitigate renewal risk and drive platform adoption at scale

Work cross-functionally with sales teams to solve problems and ensure a successful, smooth renewal

Contribute to an exceptional team environment that motivates the team to perform at its best

Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Требования:

You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.

You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.

You enjoy working at high velocity: You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.

You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

Business fluency in French (spoken and written).

2+ years of full-cycle closing sales experience, ideally with mid‑sized businesses in a high‑transaction environment.

A record of consistent quota over‑achievement.

Comfort in a fast‑changing, high‑growth environment.

Empathy for customers and teammates, and strong organisation.

Strong communication and presentation skills.

Familiarity with Salesforce.

Условия:

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high‑impact builders. Our compensation program delivers above‑market total compensation through a combination of base salary, performance‑based bonus/variable pay, and equity (for eligible roles) in a high‑growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above‑market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long‑term success:

• a flexible, employee‑led remote model
• a professional development stipend
• comprehensive health and parental leave plans

and more.

Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in‑person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on‑site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.

We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [e-mail] if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.