Customer Success

Tactiq

Richmond, Northern (VA, KY)

Hybrid

USD 85,000 - 110,000

Full time

7 days ago

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Benefits offered by this job

Health Care Plans

401k with company match

Life Insurance

Paid Time Off

Parental Leave

Disability Insurance

Training & Development

Work From Home

Wellness Resources

Job summary

Tactiq, headquartered in Richmond, VA, seeks a Field Execution Manager to support retailers and vendors across the Northeast U.S. You will document planograms, conduct site visits, and share market insights to improve execution and profitability.

The role requires extensive travel, strong data presentation skills, and a proven background in retail or distribution. A high school diploma is required, with a bachelor’s degree preferred.

Qualifications

2+ years in distribution/retail environments
Willingness to travel weekly in MidAtlantic US
Experience presenting data to both technical and non-technical audiences
Legally authorized to work in the United States without sponsorship

Responsibilities

Maintain retailer relations and assist in category management to meet sales and operational goals
Liaise between retailer and vendor to improve execution and present insights
Coordinate promotions, new stores, and store resets with stakeholders
Interface between Tactiq, retailer, and distributor networks to grow business and resolve issues
Support sourcing of new distributors and products
Provide category insights using Tactiq reports and dashboards for retailers
Develop recurring distributor/performance and planogram reports
Create schematics and perform space/product rationalization
Set up new items, maintain lists, and manage promo/TPR setups

Skills

Distribution industry

Retail experience

Travel readiness

MS Office

Data presentation

Relationship management

Vendor/Retail collaboration

Education

Bachelor’s degree (business or related)

High School Diploma or GED

Tools

MicroStrategy

MS Office (Excel, PowerPoint, Outlook)

Job description

Our Company:

Tactiq is an innovative software solutions provider focused on bridging the gap between retailers, manufacturers, and distributors. Headquartered in Richmond, Virginia, our team is revolutionizing the direct store delivery (DSD) industry. Our suite of solutions includes standardized communications, invoicing, and ordering tools, all designed using world-class technology to support both retailers and suppliers within the DSD industry. Tactiq is uniquely positioned to increase both operational efficiency and service quality, with a proven track record of driving sales growth and cost savings for our partners.

Our People:

Our team members join Tactiq to learn, develop, and be part of an environment that rewards performance and innovation while providing opportunities to personally excel and grow. We work closely as a team, respect each other as professionals, and move decisively on meeting the needs of our partners, all guided by our values - Do the right thing, Win as a team lose as a team, Own it, Embrace the messy, and Think like your customer.

Position Purpose:

As a Field Execution Manager, you will support both retail and vendor partners within the Northeast United States territory. Your role will be critical to building the relationship Tactiq has with vendors, and will include sharing insights and data, market trends, and building trust with stakeholders. This role will require a significant amount of travel throughout the region, and will consist of site visits to document vendor execution, partner meetings, consultation on schematics and retail space planning, and document planogram execution and compliance.

Responsibilities/Essential Functions:

Work with a major retail partner to maintain company relations, assist in retailer category management, and achieve desired sales/operational expectations
Act as a liaison between retailer and vendor partners to improve vendor execution of retailer objectives and to identify and present key insights to vendors that will improve efficiencies and profitability
Coordinate and communicate planned events such as promotions, new stores and store resets, and other various retailer lead initiatives.
Interface between Tactiq, retailer, and distributor network to develop, maintain and enhance current and future business and revenue sources as well as resolve issues when they arise
Support the research and sourcing of new distributors and products
Provide category insights and analysis leveraging Tactiq and retailer provided reporting, dashboards, scorecards, and support to the retailer with DSD products.
Develop and facilitate recurring analysis such as weekly, monthly, quarterly and YTD reporting pertaining to distributor performance, the impact of lost sales, planogram compliance, and item void tracking. The Field Execution Manager will also work closely with retailer on proper Pipeline usage weekly.
Schematic creation while using space/product rationalization
New item set up, item maintenance, promo/TPR set up, zone alignments, maintain/update item list and store list

Must reside in PA, NC, VA, or IL and near a major airport
Required: High School Diploma or GED
Preferred: Bachelor’s Degree (in business or related field).

Ability to travel every week within the MidAtlantic United States.
Ability to travel at a minimum of 95%.
2+ Years of distribution industry experience.
2+ Years of retail experience.
Retail and/or food/beverage experience (preferred).
Advanced knowledge of Microsoft Office (Excel, PowerPoint, Outlook).
Experience with schematic creation (preferred).
Experience with MicroStrategy (preferred).
Experience working with retail and distribution partners
The ability to clearly, concisely and convincingly present data and insights
Proven experience in retail and/or distribution relationship management
Experience building and sharing reports and data with technical and non-technical resources
Applicants must be legally authorized to work in the United States and will not require sponsorship now or in the future.

At Tactiq, we believe in creating a work environment where everyone is welcome to be themselves. With a focus on diversity and inclusivity, individuals are able to contribute and bring their best selves to a winning team environment.

We invest heavily in the development of our people and provide opportunities and support for our team to invest back into causes they care about.

We offer an extensive employee benefits package because we know that our people and what they care about matter most. We deeply care and want our team to be taken care of.

If you’re looking to work for a company that values authenticity, inclusivity, hard work, determination, and problem-solving, then we’re the right fit for you!

Included benefits: