Customer Solutions Architect (w/ Marketing Analytics + SQL Experience)

CorralData; United States; Remote; USD 300,000 - 355,000; Full time

Job summary

CorralData is seeking a Customer Solutions Architect to leverage AI-driven analytics and enhance client satisfaction. The role focuses on marketing analytics and requires expertise in SQL, making a significant impact on customer success through tailored solutions.

Qualifications

• 3+ years of experience as a solutions architect or in a similar role.
• Highly proficient in SQL and familiar with ETL processes.
• Strong presentation and communication skills.

Responsibilities

• Architect, design, and implement tailored solutions for clients.
• Understand client requirements and engage in product trials.
• Provide consultation on marketing analytics best practices.

Skills

SQL

Problem-solving

Communication

Tools

ETL processes & tools

Marketing analytics platforms

Job description

Customer Solutions Architect (w/ Marketing Analytics + SQL Experience)

Customer Solutions Architect (w/ Marketing Analytics + SQL Experience)

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Customer Solutions Architect (with Marketing Analytics and SQL Experience)

Location: Remote, Eastern Time Zone

We’re CorralData. Our AI-powered analytics effortlessly and securely turns all company data into actionable insights—so every employee can visualize, understand, and act–all for less cost and time than traditional data management.

We’re people first and are nothing without our team. So, we’re hell bent on creating the best possible environment for our team to thrive. We hire the most brilliant people and ensure everyone has ample opportunity for growth.

We’re a startup for grown ups and are deeply rooted in the idea that life comes first, and good work will follow.

Our team of data strategists, engineers, analysts, and scientists are experts focused on one thing — helping our clients quickly and easily access their data in a meaningful way with one simple software tool.

If you’re looking to join a fast-paced, growing company leveraging AI that is actually solving real enterprise challenges, here we are!

As a CorralData Employee You:

• Are a driver, not a passenger, and are looking to make a real impact leveraging emerging technology
• Thrive in a fast-paced, highly-iterative, and collaborative workplace where you can take ownership of your work and contribute to the success of others
• Are adept at absorbing a brief, asking thoughtful questions, and initiating and executing an effective plan to achieve success in your work
• Value feedback as a fundamental component of your growth
• Can work against tight timelines while acting thoughtfully towards both the team and the clients
• Are ambitious, take initiative
• Are passionate about keeping up to date with the newest technologies, including AI, to provide our clients the easiest and most accurate way to access the transformative power of their data.
• Always seek out ways to optimize processes, work smarter, and increase efficiencies
• Optimize resources in a way that generates successful outcomes

Your Impact:

As a Customer Solutions Architect at CorralData, you'll play a pivotal role in bridging the gap between our cutting-edge, AI-powered, marketing analytics platform and our clients' business needs. You'll leverage your deep understanding of marketing analytics, data analysis (SQL), and software solutions to architect and present customized solutions that drive customer success. Your expertise will not only help in securing new business but also in ensuring client satisfaction and maximizing the value of our platform.

What Success Looks Like:

• Solution Design and Implementation: Architect, design, and implement tailored solutions for our clients, ensuring alignment with their business and marketing goals and data strategies. Translate complex technical features into clear, accurate & business-oriented benefits.
• Client Engagement: Understand client requirements and deliver compelling product trials and presentations that meet their business needs. Serve as the solutions expert and technical advisor during the sales and trial process.
• Technical Consultation: Provide consultation on best practices in marketing analytics, data integration, and campaign optimization. Help clients understand how to leverage our platform for maximum impact.
• Cross-functional Collaboration: Collaborate with product, engineering, and leadership teams to relay client feedback and contribute to the product development roadmap. Ensure our solutions meet and exceed client expectations.
• Ongoing Strategic Support: Develop and deliver needed materials & training to clients and provide ongoing strategic support and guidance to ensure client satisfaction, retention and growth.
• Market Intelligence: Stay abreast of industry trends, competitive landscape, and emerging technologies in marketing analytics. Utilize insights to inform solution development and strategic planning.

What You Bring to the Table:

• 3+ years of experience in a solutions architect, sales engineer, or similar role, ideally within the marketing analytics or BI space.
• 3+ years of experience in a digital marketing, paid media management or marketing strategy role.
• Highly proficient in SQL including view / model creation and database management **SQL proficiency assessment may be required as part of the interview process
• Familiar with ETL processes & tools (i.e. FiveTran, Airbyte)
• Strong technical proficiency with marketing analytics platforms such as: Ad Platforms (Google Ads, Meta Ads, etc.), Web Analytics (GA4 required, Mixpanel, etc.), and CRM (Salesforce, Hubspot, etc.) **Marketing Analytics platform proficiency assessment may be required as part of the interview process
• Excellent presentation and communication skills, with the ability to translate technical concepts into business benefits.
• Proven track record of developing and implementing successful solutions for clients.
• Ability to work collaboratively across teams and with clients at all levels.
• Strong problem-solving skills and the ability to work in a dynamic, fast-paced environment.

EEO Statement

At CorralData we are conspiring to design a better world and we believe this goal can only be advanced by a team that is committed to diversity, represents different cultures, perspectives and backgrounds and prioritizes inclusivity as a pillar of our company culture.

CorralData is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Business Intelligence Platforms

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