Customer Solutions Advisor - Sports

Vizrt; New York (NY); On-site; USD 110,000 - 180,000; Full time

Job summary

Vizrt is seeking a Customer Solutions Advisor, Sports, a customer-facing technical and workflow specialist focused on sports, real-time graphics, and live production solutions. The role partners with broadcasters, leagues, venues, and digital platforms to design experiences around fan engagement, AR, data-driven storytelling, and in-venue displays.

Based in the United States (West Coast preferred), you will travel frequently, including nights and weekends around major events, translating

Qualifications

• Strong sports knowledge and passion for sports fans.
• Experience with Vizrt real-time graphics and sports solutions.
• Excellent customer-facing and presentation skills.
• Willingness to travel frequently, including nights/weekends.

Responsibilities

• Lead discovery sessions to define goals and success criteria.
• Design and support sports production workflows with Vizrt stack.
• Deliver demonstrations and presentations for stakeholders.
• Collaborate with Sales to align offerings with customer outcomes.
• Coordinate with Professional Services and Product Management.

Skills

Sports knowledge

Customer-facing

Vizrt solutions

Real-time graphics

Storytelling

Presentation skills

Tools

Viz Engine

Viz Arena

Viz Libero

Job description

The Customer Solutions Advisor, Sports is a customer-facing technical and workflow specialist focused on Vizrt's sports, real-time graphics, and live production solutions. This role works directly with sports broadcasters, leagues, teams, federations, production companies, venues, and digital sports platforms to design compelling solutions for live sports storytelling, real-time graphics, sports analysis, augmented reality, video walls, ribbon boards, scoreboards, and other in-venue displays. The successful candidate will understand how graphics, data, live production systems, and venue technology come together to create engaging experiences for fans whether they are watching on television, streaming online, following on social platforms, or attending an event in person. A genuine passion for sports is a requirement for this role. We are looking for someone who actively follows sports, understands the games, teams, leagues, players, statistics, and storylines, and ideally has experience playing, coaching, producing, or otherwise being deeply involved in sports. The ability to understand what matters to a sports fan, producer, analyst, team, or venue is critical. The ideal candidate combines strong sports knowledge with hands-on experience in Vizrt real-time graphics and sports solutions, excellent customer-facing skills, and the ability to translate technology into compelling production and fan-engagement outcomes. This position must be based in the United States, with a strong preference for candidates located on the West Coast, particularly the Los Angeles area. Frequent travel, including nights and weekends around major sporting events, is required.

Key Responsibilities

Customer Engagement & Advisory

Participate in discovery sessions with sports broadcasters, leagues, and production teams to identify customer goals, outcomes, and success criteria. Focus on customer objectives such as increased fan engagement, workflow efficiency, or production flexibility and design solutions that deliver measurable results. Translate customer goals into clear workflows and solution recommendations that connect technology to value. Help customers define what success looks like and ensure Vizrt's sports solutions can meet and exceed those goals. Understand the complete sports production environment, from the production control room to the stadium or arena. Advise customers on how real-time graphics, sports data, augmented reality, analysis, video walls, ribbon boards, and venue displays can improve storytelling and fan engagement. Build trusted relationships with producers, technical directors, graphics teams, engineers, operators, analysts, venue production teams, and senior technical stakeholders.

Solution Design & Sports Workflow Support

Design and support complete sports production workflows utilizing Viz Engine, Viz Arena, Viz Libero, Vizrt real-time graphics, and related Vizrt technologies. Create solution diagrams, integration plans, and workflow outlines that demonstrate how technology achieves customer goals. Ensure proposed solutions fit modern sports production needs across broadcast, streaming, and in venue applications. Collaborate with Product Management, Cloud teams, and Professional Services on advanced opportunities and integrations.

Demonstrations & Presentations

Deliver compelling, hands-on demonstrations of Vizrt sports solutions, with a strong emphasis on real-time graphics, sports analysis, AR, data-driven storytelling, and in-venue fan engagement. Demonstrate how a complete Vizrt ecosystem can support television, streaming, social, stadium, and arena experiences. Conduct remote and on-site sessions with production teams, coaches, analysts, and technical operations. Represent Vizrt as a sports technology expert at customer meetings, industry events, trade shows, and major sporting events.

Sales Partnership

Partner closely with Sales to understand customer requirements and position Vizrt solutions based on business, production, and fan-engagement outcomes. Provide technical guidance, competitive positioning, and workflow recommendations throughout the sales process. Support proposals, tenders, scopes of work, demonstrations, evaluations, and proof-of-concept projects. Help identify opportunities to expand Vizrt solutions through graphics, sports analysis, live production, and in-venue experiences. Understand the competitive sports technology landscape and help articulate Vizrt's differentiation. Partner with Sales to position Vizrt solutions in terms of customer outcomes and value creation.

Cross-Functional Collaboration

Work with Professional Services to plan and support proof of concepts and sports solution deployments based on customer outcomes. Provide insights to Customer Success teams to ensure smooth onboarding and strong adoption of Vizrt solutions. Share customer feedback and industry insights with Product Management to guide roadmap decisions. Participate in sports industry events, demos, an