Customer Site Warehouse Support

Fastenal Co.; Town of Massena (NY); On-site; USD 33,000 - 48,000; Full time

Job summary

Fastenal Co. in Massena, NY is seeking an entry-level Customer Site Warehouse Support to help move product through the customer site. The full-time role is based at 45 County Rd 42, Massena, NY 13662 with a 7:00am - 5:00pm shift and onboarding to support performance goals.

You will learn to operate computer programs and handheld devices, move and audit shipments, and maintain a clean, safe work area while contributing to a team focused on health, safety and sustainability.

Qualifications

• Must be 18 years of age or older.
• Ability to learn and perform multiple tasks in a fast-paced environment.
• Work independently as well as in a team.
• Willingness to work a flexible schedule and extra time as needed.
• Lift, slide, carry and lower packages weighing 25 lbs–50 lbs, up to 75 lbs.
• Pass the required drug screen (US, Puerto Rico and Guam).

Responsibilities

• Operate computer programs and wireless hand-held devices.
• Move and handle product accurately.
• Audit and prepare outgoing shipments to customer facilities.
• Maintain the cleanliness/organization of the work area.
• Comply with health, safety and sustainability rules and expectations.
• Participate in activities and programs that help the company achieve health, safety and sustainability objectives.
• Learn, pass, and practice various environmental health and safety trainings.

Skills

Teamwork

Adaptability

Safety awareness

Physical stamina

Attention to detail

Tools

Forklift operation

Job description

Position Details - Customer Site Warehouse Support

Job ID 639915

Title Customer Site Warehouse Support

Type Full-time

Location Massena, NY13662

Departments Distribution/Warehouse

Date Published October 23, 2026

End Date 11-06-2026

Job Description

Customer Site Warehouse Support

45 County Rd 42, Massena, NY 13662

NY008 In Plant Store

Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm

OVERVIEW

Find your future at Fastenal! Our distribution center is hiring energetic, team oriented individuals to work in our fast pace warehouse! Fastenal Company is committed to environmental protection and to providing a safe and healthy workplace for all employees. We strive to integrate EHS & Sustainability considerations into all our business decisions, plans, and operations. Working as Full-time Customer Site Warehouse Support, you will facilitate the movement of product through our customer site. This is an entry-level position based out of our branch located at 45 County Rd 42, Massena, NY 13662. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.

RESPONSIBILITIES

• Operating computer programs and wireless hand held devices
• Moving and handling product accurately
• Auditing and preparing outgoing shipments to customer facilities
• Maintain the cleanliness/organization of work area
• Complying with health, safety and sustainability rules and expectations
• Participating in activities and programs that help the company achieve health, safety and sustainability objectives
• Learning, passing, and practicing various environmental health and safety trainings

REQUIRED POSITION QUALIFICATIONS

• 18 years of age or older, due to the nature of work
• Learn and perform multiple tasks in a fast paced environment
• Work independently as well as in a team environment
• Willingness to work a flexible schedule/extra time as needed
• Demonstrate our core values of ambition, innovation, integrity and teamwork
• Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
• Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)

PREFERRED POSITION QUALIFICATIONS

• Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
• Prior warehouse experience
• Prior experience operating a forklift

ABOUT US

Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.

As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.

FULL-TIME BENEFITS

Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.

COMPENSATION

The pay range for this position is $33,000 - 48,000.