Customer Sevice Technician

Agiliti Health, Inc.; De Pere (WI); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Health insurance

Disability insurance

Paid Time Off

401K with employer match

Tuition Reimbursement

Daily Pay program

Wellness programs

Employee discounts

Zusammenfassung

Agiliti Health, Inc. in De Pere, Wisconsin is hiring a Customer Service Technician I to load, deliver, and retrieve medical equipment for a district office.

You will educate customers on equipment use and ensure accurate documentation for billing and inventory. The role requires 21+ years old, a valid driver's license with a clean record, customer service experience, basic computer skills, and the ability to lift up to 75 pounds.

Qualifikationen

• Be 21 years of age or older.
• Hold a current, valid, and unrestricted driver1s license with a safe driving record.
• Have customer service experience; hospital setting helpful.
• Have basic computer skills.
• Be willing to work flexible hours, including evenings, weekends and holidays, and emergency off-hours for 24/7 support.
• Able to lift and/or push up to 75 pounds.
• Able to stand/walk for long periods.
• Be able to bend, stoop, twist, climb, squat, kneel, crawl as needed.

Aufgaben

• Safely load, secure, and deliver medical equipment to customers and return equipment to the office.
• Educate customers at delivery on features and functionality of equipment.
• Complete paperwork and data entry accurately for billing, inventory, and regulatory compliance.

Kenntnisse

Customer service

Valid driver license

Flexible hours

Physical fitness

Communication skills

Ausbildung

High school diploma or equivalent

Tools

Basic computer skills

Jobbeschreibung

Who We Are

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti!

The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance.

What You Will Do in This Role

• Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office.
• Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment
• Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.

What You Need For This Role

• Be 21 years of age or older, with high school diploma or equivalent.
• Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies.
• Have customer service experience. Prior work experience in hospital setting is helpful.
• Have basic computer skills.
• Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
• Be able to lift and/or push up to 75 pounds.
• Be able to stand and walk for long periods of time.
• Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affianive Action Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

Primary Job Location: Green Bay District

Additional Locations (if applicable):

Job Title: Customer Service Technician I

Company: Agiliti

Location City: De Pere

Location State: Wisconsin