Customer services expert - elevate your career with tp

TELEPERFORMANCE COLOMBIA S.A.S; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a leading global company as a Customer Services Expert and elevate your career! This role offers the opportunity to provide exceptional customer service in a dynamic environment. You'll connect with clients worldwide, utilizing your strong communication skills and commitment to resolving issues effectively. With competitive salaries, continuous training, and career growth programs, this position is perfect for those who thrive in a diverse and inclusive culture. Embrace the chance to make a real impact while working from home in a supportive and innovative company.

Benefits

Performance-based incentives

Career Growth Programs

Employee Welfare Fund

World-Class Training

Qualifications

• Excellent customer service skills with a focus on listening and understanding.
• B2 English proficiency to communicate with global clients.

Responsibilities

• Respond to customer inquiries and provide exceptional service.
• Handle confidential customer information with care.

Skills

Customer Service Skills

Active Listening

Problem Solving

B2 English Level

Education

High School Diploma

Job description

Customer Services Expert - Elevate Your Career with TP

Are you ready to take your customer service skills to the next level? Join us as a Customer Services Expert! At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success.

Why TP?

With over 45 years of global leadership and more than 25 years in Colombia, TP is the #1 provider of digital business services. We have over 42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company recognized worldwide for its excellence and commitment to its people.

Your Role:

As a Customer Services Expert, you will:

1. Respond to all customer inquiries.
2. Provide excellent customer service by being a good listener.
3. Work with confidential customer information, treating it sensitively.
4. Aim to resolve issues on the first interaction by being proactive, patient, and understanding.

What We’re Looking For:

• Language: B2 English level to connect with global clients.
• High School Diploma (physical copy required).
• Availability: 42 hours per week, with two days off.
• A good listener who enjoys helping others.

Why Choose TP?

• Competitive Salary: COP $2,650,000 + performance-based incentives.
• Career Growth Programs and Employee Welfare Fund.
• World-Class Training: Continuous learning and development programs designed to fuel your success.
• Multinational Experience: Be part of a global company with a diverse and inclusive culture.

Location:

Work from Home

Terms and conditions apply.