Customer Service & Wash-Fold Associate (No Late Nights)

Ontario Trillium Foundation; Frisco (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee Discounts

Major Holidays Off

Uniforms Provided

Flexible Scheduling

No Late Nights

On-the-Job Training

Job summary

Martinizing Cleaners is seeking energetic, outgoing Customer Service Reps / Team Members to join our team. This role blends customer service with wash-and-fold laundry processing and training is provided.

We offer competitive compensation, flexible scheduling, and no late nights; full-time and part-time positions are available. Responsibilities include greeting customers, operating drop-off/pick-up kiosks, answering questions, processing orders, washing, folding, and ensuring accuracy and timely

Qualifications

• Friendly and comfortable interacting with customers.
• Reliable and punctual.
• Detail-oriented and organized.
• Able to work independently and as part of a team.
• Comfortable standing and moving throughout the shift.
• Willing to learn cleaning processes and equipment.
• No prior laundry or dry-cleaning experience required.

Responsibilities

• Greet and assist walk-in customers in a friendly and professional manner.
• Assist customers with automated drop-off and pick-up kiosk and conveyor system as needed.
• Answer customer questions regarding cleaning services, stains, garment care, and order status.
• Receive, sort, examine, and mark/tag incoming customer garments.
• Process wash-and-fold laundry orders from start to finish.
• Sort laundry according to customer instructions, garment type, and appropriate wash requirements.
• Load and operate commercial washers and dryers.
• Fold clothing and household items neatly and consistently according to Martinizing standards.
• Package and prepare completed wash-and-fold orders for customer pick-up or delivery.
• Carefully follow customer-specific instructions and identify items requiring special attention.
• Maintain an organized and clean wash-and-fold work area.
• Help ensure customer orders are accurate and completed on time.
• Assist with customer transactions and maintain cash drawer accuracy when necessary.
• Perform general housekeeping to maintain a clean, professional store appearance.
• Other duties as assigned.

Skills

Customer interaction

Reliability

Punctuality

Detail-oriented

Job description

Martinizing Cleaners is seeking energetic, outgoing Customer Service Reps / Team Members to join our team. This role blends customer service with wash-and-fold laundry processing and training is provided.

We offer competitive compensation, flexible scheduling, and no late nights; full-time and part-time positions are available. Responsibilities include greeting customers, operating drop-off/pick-up kiosks, answering questions, processing orders, washing, folding, and ensuring accuracy and timely