Customer Service Warehouse Associate

Ewing Outdoor Supply; Norfolk (VA); On-site; GBP 20,000 - 29,000; Full time

Benefits offered by this job

401K

Full-time

Opportunities for advancement

Competitive pay

World-class training

Job summary

Ewing Outdoor Supply in Norfolk, VA is seeking a motivated, hands-on teammate for a fast-paced operations role that blends customer service, warehouse tasks, inventory support, and local deliveries. This position offers growth within a family-owned wholesale business that values teamwork and customer satisfaction.

No prior industry experience is required as we provide world-class training to set you up for success from day one.

Qualifications

• Valid driver’s license and clean driving record.
• Ability to lift 50–75 lbs regularly.
• Comfortable working indoors and outdoors.
• Strong work ethic and reliability.
• Basic math and communication skills.
• An eagerness to work as a team and deliver world-class customer service.
• Hands-on training provided; prior industry experience not required.

Responsibilities

• Greet customers, answer calls, and field questions; assist with product recommendations.
• Pull, stage, and load customer orders including landscape materials and irrigation products.
• Receive and stock deliveries; assist with cycle counts and inventory checks.
• Load and unload materials in company delivery vehicles, delivering to local job sites with care.

Skills

Customer service

Warehouse operations

Inventory management

Delivery

Job description

Ewing Outdoor Supply

820 Poplar Hall

Norfolk, VA 23502

**Pay Rate $24 - < DOE**

Ewing Outdoor Supply is a fourth generation, family-owned wholesale landscape, irrigation, and

outdoor supply company looking for dependable, customer-focused team members to join our

operations team. While we have a lot of mantras around the company, two are, “treat the customer right,”

and “have fun doing it!” If that sounds like you, keep reading…

This role provides a variety of activities—including customer service, warehouse operations, inventory

support, local deliveries, and sales assistance—making it ideal for someone who enjoys being active,

working both indoors and outdoors, and being part of a fast-paced, team-oriented environment. Though

preferred, this hands-on, foundational role doesn’t require prior industry experience; we provide world-class training to set you up for success from day one!

So, do you value hard work, customer service, and teamwork?

Daily Responsibilities

This role supports the day-to-day operations in a fast-paced wholesale environment serving contractors and industry professionals. Job responsibilities include, but are not limited to:

Customer Service & Sales

• Greet customers, answer calls, and field customer questions.
• Support customers in selecting landscape materials, outdoor supplies, and irrigation product recommendations.
• Build and manage customer relationships and offer sales support to customer accounts.

Warehouse & Yard Operations

• Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.
• Maintain a clean, organized, well-stocked, and welcoming warehouse and yard, while following all equipment and material-handling safety standards.

Inventory Management

• Receive and stock deliveries and transfers.
• Assist with cycle counts and inventory accuracy checks.

Delivery and Transportation

• Load and unload materials using company delivery vehicles while following all safety protocols.
• Safely deliver customer materials in company delivery vehicles to local job sites, while providing world-class customer service upon arrival.

What we are looking for…

• Valid driver’s license and clean driving record
• Ability to lift 50–75 lbs regularly
• Comfortable working indoors and outdoors
• Strong work ethic and reliability
• Basic math and communication skills
• An eagerness to work as a team
• and deliver world-class customer service

Preferred, but not required…

• Warehouse associate experience
• Delivery driver experience
• Forklift certification
• Knowledge of irrigation, plumbing, or landscape materials (remember, our training rocks)
• Spanish Bi-Lingual is always a plus

Why Join Ewing?

This position is a great starting point for individuals who are motivated, reliable, and excited to grow. We’re proud to offer long-term career paths and advancement opportunities across locations and departments, making this more than just a job—it’s a chance to build a career with a company that values people, teamwork, and doing the right thing for our customers. Other cool perks include:

• 401K and Employee Profit Sharing
• Full-time, steady work
• Opportunities for advancement
• Competitive pay based on experience
• World-class training and paid learning incentives