Customer Service Warehouse Associate

Ewing Outdoor Supply; Lakeway (TX); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health care plan

401k/IRA

Life Insurance

PTO

Family Leave

Disability insurance

Training & development

Wellness resources

Profit sharing

Job summary

Ewing Outdoor Supply in Lakeway, TX is seeking dependable, customer-focused team members for our operations team. This entry role combines customer service, warehouse tasks, inventory support, and local deliveries, with hands-on training provided to set you up for success from day one.

You’ll work indoors and outdoors, lifting up to 75 lbs, and contribute to a fast-paced, team-oriented environment while delivering world-class service to contractors and homeowners alike.

Qualifications

• Customer service and sales support in a fast-paced environment.
• Ability to lift up to 50-75 lbs and operate safely.
• Willingness to work indoors and outdoors.
• Bilingual English/Spanish a plus.

Responsibilities

• Greet customers, answer calls, field questions, and build relationships.
• Pull, stage, and load orders including stones, soil, mulch, and hardscape materials.
• Receive and stock deliveries; assist with cycle counts and inventory checks.
• Load/unload materials with delivery vehicles and provide world-class service at job sites.

Skills

Customer service

Warehouse operations

Inventory management

Delivery coordination

Job description

Ewing Outdoor Supply

4419 Hudson Bend Rd

Austin, TX 78734-1643

Pay range $18 - $21 per hour **

Ewing Outdoor Supply is a fourth generation, family-owned wholesale landscape, irrigation, and outdoor supply company looking for dependable, customer-focused team members to join our operations team. While we have a lot of mantras around the company, two are, "treat the customer right," and "have fun doing it!" If that sounds like you, keep reading...

This role provides a variety of activities—including customer service, warehouse operations, inventory support, local deliveries, and sales assistance—making it ideal for someone who enjoys being active, working both indoors and outdoors, and being part of a fast-paced, team-oriented environment. Though preferred, this hands-on, foundational role doesn't require prior industry experience; we provide world-class training to set you up for success from day one!

So, do you value hard work, customer service, and teamwork? If so, reach out because we want to meet!

Preferred consideration for**

Bilingual (English/Spanish)

Requirements

This role supports the day-to-day operations in a fast-paced wholesale environment serving contractors and industry professionals. Job responsibilities include, but are not limited to{{{{:}}}}

Customer Service & Sales

• Greet customers, answer calls, field questions, and build customer relationships.
• Support customers in selecting landscape materials, outdoor supplies, and irrigation product recommendations.

Warehouse & Yard Operations

• Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.
• Maintain a clean, organized, well-stocked, and welcoming warehouse and yard, while following all equipment and material-handling safety standards.

Inventory Management

• Receive and stock deliveries and transfers.
• Assist with cycle counts and inventory accuracy checks.

Delivery and Transportation

• Load and unload materials using company delivery vehicles while following all safety protocols.
• Safely deliver customer materials in company delivery vehicles to local job sites, while providing world-class customer service upon arrival.

What We Are Looking For...

• Valid driver's license and clean driving record
• Ability to lift 50-75 lbs regularly
• Comfortable working indoors and outdoors
• Strong work ethic and reliability
• Basic math and communication skills
• An eagerness to work as a team and deliver world-class customer service

Preferred, But Not Required...

• Warehouse associate experience
• Delivery driver experience
• Forklift Certification
• Knowledge of irrigation, plumbing, or landscape materials (remember, our training rocks)

Spanish Bi-Lingual is always a plus

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing

We have the 4 C's that make your job a career!

Career Development-

To invest in your personal and professional growth, we offer a variety of training resources.

Compensation-

We offer competitive market wages, great benefits, PTO & bonus potential!

Culture-