Customer Service Warehouse Associate

Ewingoutdoorsupply; Jacksonville (FL); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary &

Paid Time Off (Vacation, Sick &

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Wellness Resources

Profit Sharing

Job summary

Ewing Outdoor Supply in Jacksonville, FL is seeking dependable, customer-focused team members for our operations team. This hands-on role blends customer service, warehouse operations, inventory support, and local deliveries in a fast-paced, outdoors-friendly environment.

No prior industry experience required; we provide world-class training from day one. The role offers competitive pay ($18-$20/hour DOE) and opportunities to grow with a fourth-generation, family-owned company.

Qualifications

• Valid driver’s license and clean driving record.
• Ability to lift 50–75 lbs regularly.
• Comfortable working indoors and outdoors.
• Strong work ethic and reliability.
• Basic math and communication skills.
• An eagerness to work as a team and deliver world-class customer service.

Responsibilities

• Customer Service & Sales: greet customers, answer calls, field questions, and build customer relationships.
• Assist customers in selecting landscape materials, outdoor supplies, and irrigation product recommendations.
• Warehouse & Yard Operations: pull, stage, and load customer orders; maintain a clean, organized, well-stocked warehouse and yard and follow safety standards.
• Inventory Management: receive and stock deliveries and transfers; assist with cycle counts and accuracy checks.
• Delivery and Transportation: load and unload materials using company delivery vehicles; deliver to local job sites with world-class service.

Skills

Customer service

Communication

Team player

Physical stamina

Valid driver’s license

Tools

Forklift certification

Job description

Ewing Outdoor Supply

538 Chatham Street

Jacksonville, FL 32254

**Pay Rate $18 - $20/hr. DOE**

Ewing Outdoor Supply isa fourthgeneration,family-ownedwholesale landscape, irrigation, and outdoor supply companylooking for dependable, customer-focused team members to join our operations team.While we have a lot of mantras aroundthecompany, two are, “treat the customer right,”and“have fun doing it!”If that sounds like you, keep reading…

This role providesa variety of activities—includingcustomer service, warehouse operations, inventory support, local deliveries, and salesassistance—making it ideal for someone who enjoysbeingactive, working both indoors and outdoors, and being part of a fast-paced, team-oriented environment.Though preferred, thishands-on, foundational roledoesn’trequireprior industry experience; we provideworld-class trainingto set you up for success from day one!

Responsibilities

This role supports the day-to-day operationsin a fast-paced wholesale environment serving contractors and industry professionals.Job responsibilities include, but are not limited to:

• Customer Service & Sales
  • Greet customers, answercalls, fieldquestions, andbuildcustomerrelationships.
  • Supportcustomers in selecting landscape materials, outdoorsupplies, andirrigation product recommendations.
• Warehouse & Yard Operations
  • Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.
  • Maintain a clean, organized,well-stocked,and welcomingwarehouse and yard,whilefollowing all equipment and material-handlingsafetystandards.
• Inventory Management
  • Receiveandstockdeliveriesandtransfers.
  • Assistwith cycle counts and inventory accuracy checks.
• Delivery and Transportation
  • Loadandunloadmaterials using companydelivery vehicleswhile following all safety protocols.
  • Safelydelivercustomer materials in company delivery vehicles to local job sites, while providing world-class customer service upon arrival.

What we are looking for…

• Valid driver’s license and clean driving record
• Ability to lift 50–75lbsregularly
• Comfortable working indoors and outdoors
• Strong work ethic and reliability
• Basic math and communication skills
• An eagerness to work as a teamand deliver world-class customer service

Preferred, but notrequired…

• Warehouse associate experience
• Delivery driver experience
• Forklift Certification
• Knowledge of irrigation, plumbing, or landscape materials(remember, our training rocks)
• SpanishBi-Lingual isalways aplus

Bonus Points for the Following*

• Bilingual (Spanish & English)
• Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
• Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
• Knowledge of inventory stocking procedures

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing

We have the 4 C’s that make your job a career!

Career Development- To invest in your personal and professional growth, we offer a variety of training resources.

Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!

Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!

Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!