Customer Service Travel Representative (Remote)

Freddie Mac; Georgia (VT); Remote; USD 50,000 - 65,000; Full time

Job summary

A leading company in travel planning services is seeking a customer service representative to respond to inquiries and assist clients with travel bookings. This fully remote position offers comprehensive training, opportunities for growth, and access to travel perks. Ideal candidates will possess strong communication skills and a passion for the travel industry.

Benefits

Fully remote and flexible work environment

Comprehensive training and ongoing support

Access to industry tools and travel perks

Performance-based incentives

Qualifications

• Previous experience in customer service is preferred.
• Strong written and verbal communication skills.
• Detail-oriented with excellent organizational abilities.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat.
• Assist with booking confirmations and resolve customer concerns.
• Maintain accurate records of client communications.

Skills

Communication

Organizational skills

Problem-solving

Education

At least 18 years old

Job description

Employer Industry: Travel Planning Services

Why consider this job opportunity:
- Salary up to $65,000
- Fully remote and flexible work environment
- Comprehensive training and ongoing support
- Opportunities for growth within a supportive, travel-focused team
- Access to industry tools and travel perks
- Performance-based incentives

What to Expect (Job Responsibilities):
- Respond promptly to customer inquiries via phone, email, and chat platforms
- Assist with booking confirmations, travel changes, and general service questions
- Resolve customer concerns with professionalism and efficiency
- Communicate updates related to itineraries, travel documents, or supplier changes
- Maintain accurate records of client communications and updates

What is Required (Qualifications):
- Previous experience in customer service (travel, hospitality, or service industry preferred)
- Strong written and verbal communication skills
- Detail-oriented with excellent organizational and problem-solving abilities
- Comfortable using email, CRM platforms, and online booking tools
- Must be 18 years or older with access to a computer and stable internet connection

How to Stand Out (Preferred Qualifications):
- Interest in the travel industry and a passion for client satisfaction

#TravelIndustry #CustomerService #RemoteWork #CareerGrowth #TravelPerks

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