Customer Service Travel Coordinator (Remote)

Camirand Travel; Richmond (VA); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Flexible remote work

Training and development

Supportive team culture

Growth opportunities

Job summary

Camirand Travel is seeking a motivated and detail-oriented Customer Service Travel Coordinator to help clients plan and book travel experiences while delivering outstanding service from start to finish. This remote role supports clients via phone, email, and online platforms.

You will handle travel planning, including accommodations, transportation, and activities; respond promptly to inquiries; maintain accurate client records; stay informed on destinations and trends; and build lasting

Qualifications

• Strong customer service and communication skills.
• Ability to work independently and manage time effectively.
• Detail-oriented with strong organizational skills.
• Comfortable using online tools and booking platforms.
• Positive attitude and willingness to learn.
• Previous customer service or travel experience is a plus, but not required.

Responsibilities

• Provide outstanding customer service to clients via phone, email, and online platforms
• Assist clients with travel planning, including accommodations, transportation, and activities
• Respond promptly to inquiries and resolve customer concerns professionally
• Maintain accurate client records and booking details
• Stay informed on travel trends, destinations, and industry updates
• Build and maintain positive relationships with clients

Skills

Customer service

Communication

Time management

Detail-oriented

Organizational skills

Booking platforms

Independent work

Remote work

Tools

Booking platforms

Job description

Customer Service Travel Coordinator (Remote)

About the job Customer Service Travel Coordinator (Remote)

About the Role
We are seeking a motivated and detail-oriented Customer Service Travel Coordinator to join our growing team. In this role, you will assist clients with planning and booking travel experiences while delivering exceptional customer service from start to finish. If you enjoy helping others, have strong communication skills, and thrive in a remote environment, this could be a great fit for you.

Key Responsibilities

• Provide outstanding customer service to clients via phone, email, and online platforms
• Assist clients with travel planning, including accommodations, transportation, and activities
• Respond promptly to inquiries and resolve customer concerns professionally
• Maintain accurate client records and booking details
• Stay informed on travel trends, destinations, and industry updates
• Build and maintain positive relationships with clients

Qualifications

• Strong customer service and communication skills
• Ability to work independently and manage time effectively
• Detail-oriented with strong organizational skills
• Comfortable using online tools and booking platforms
• Positive attitude and willingness to learn
• Previous customer service or travel experience is a plus, but not required

What We Offer

• Flexible remote work environment
• Ongoing training and professional development
• Supportive team culture
• Opportunities for growth within the company

How to Apply
If you’re passionate about customer service and helping others create memorable travel experiences, we’d love to hear from you.