Customer Service - Temporary

Remote Jobs; Wyoming (OH); Remote; USD 10,000 - 60,000; Full time

Job summary

A reputable remote job provider is offering a customer service position in Ohio. The role involves handling inbound calls and requires good communication and customer service skills. Candidates must be at least 18 years old and can work flexible hours. The job provides a starting pay of $14/hour and the option to work full-time or part-time. Training is paid, and there is opportunity for experience growth in a supportive environment.

Benefits

Flexible work hours

Work from home

Paid training

Qualifications

• Minimum of 3-6 months of customer service or support experience.
• Strong phone and verbal communication skills.
• Basic computer skills and ability to learn quickly.

Responsibilities

• Manage a high volume of inbound customer calls.
• Follow communication scripts and provide solutions.
• Identify and clarify customer needs.

Skills

Customer service experience

Communication skills

Active listening

Job description

Overview

Employer Industry: Call Center Services

Why consider this job opportunity

• Starting pay of $14/hour, plus an additional $1/hour for night and weekend shifts
• Flexible work hours with shifts available between 6:00 am - 6:00 pm (MST)
• Paid training typically lasting 2-5 days
• Opportunity to work full-time or part-time, with 16-40 hours per week
• Work-from-home position offering the flexibility of a Bring Your Own Device (BYOD) setup
• Engage in a supportive environment focused on assisting customers with their inquiries

What to Expect (Job Responsibilities)

• Manage a high volume of inbound customer calls in a timely manner
• Follow communication scripts to handle various topics effectively
• Identify customer needs, clarify information, and provide solutions or alternatives
• Access company and client resources to ensure accurate call handling
• Upsell products when opportunities arise while maintaining professionalism

What is Required (Qualifications)

• Minimum of 3-6 months of customer service or support experience
• Basic computer skills and ability to learn quickly
• Strong phone and verbal communication skills coupled with active listening
• Must be at least 18 years of age
• Ability to pass a background check in compliance with state and federal laws

How to Stand Out (Preferred Qualifications)

• Previous experience in a call center or office environment
• Experience with upselling or cross-selling products
• Familiarity with working independently in a remote setting

#CallCenterJobs #RemoteWork #CustomerService #FlexibleHours #CareerOpportunity

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