Customer Service - Temporary

Remote Jobs; Virginia (MN); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading remote job platform is seeking candidates for customer service roles. You will manage inbound calls and provide solutions while maintaining a positive atmosphere. Successful candidates will have prior customer service experience, strong communication skills, and must be comfortable working from home. This role offers flexible hours with competitive pay and the opportunity for both full-time and part-time positions.

Benefits

Flexible work hours

Paid training

Supportive work environment

Qualifications

• Minimum of 3-6 months of customer service or support experience.
• Strong verbal communication skills and active listening ability.
• Must be at least 18 years of age.

Responsibilities

• Manage a high volume of inbound calls efficiently and professionally.
• Identify customer needs and provide accurate solutions.
• Upsell products when opportunities arise.

Skills

Customer service experience

Verbal communication

Active listening

Basic computer skills

Job description

Overview

Why consider this job opportunity:

• Starting pay of $14/hour, plus an additional $1/hour for night and weekend shifts
• Flexible work hours with shifts available between 8:00 AM – 8:00 PM (EST), Monday to Friday, and every other weekend
• Paid training provided, typically lasting 2-5 days
• Opportunity for full-time or part-time temporary positions, with 16-40 hours per week available
• Work from the comfort of your home, provided you have the necessary equipment and workspace
• Supportive work environment focused on helping customers and enhancing their experience

What to Expect (Job Responsibilities):

• Manage a high volume of inbound calls efficiently and with professionalism
• Follow communication scripts for various topics while addressing customer inquiries
• Identify customer needs and provide accurate solutions or alternatives
• Access company and client resources to effectively handle calls
• Upsell products when opportunities arise and maintain a positive demeanor during all interactions

What is Required (Qualifications):

• Minimum of 3-6 months of customer service or support experience
• Basic computer skills and ability to quickly learn new systems
• Strong verbal communication skills and active listening ability
• Must be at least 18 years of age
• Background check required in accordance with state and federal laws

How to Stand Out (Preferred Qualifications):

• Previous experience in a call center or office environment
• Ability to work independently and manage multiple tasks efficiently
• Experience with upselling products or services

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