Customer Service - Temporary

Remote Jobs; Town of Florida (NY); Remote; USD 10,000 - 60,000; Full time

Job summary

A remote call center company is hiring for a customer service position where you'll manage inbound calls and provide support to customers. Starting pay is $14/hour with additional pay for night and weekend shifts. Work remotely with flexible hours and training provided. Ideal for candidates with some customer service experience and strong communication skills.

Benefits

Paid training

Flexible work hours

Remote work opportunity

Qualifications

• Minimum of 3-6 months of customer service or support experience.
• Strong phone and verbal communication skills.
• Compliance with background check requirements.

Responsibilities

• Manage a high volume of inbound calls efficiently.
• Identify customer needs and provide accurate solutions.
• Upsell products and services when opportunities arise.

Skills

Customer service experience

Strong communication skills

Active listening

Basic computer skills

Job description

Overview

Employer Industry: Call Center Services

Why consider this job opportunity:

• Starting pay of $14/hour, plus an additional $1/hour for night and weekend shifts
• Opportunity for paid training, typically lasting 2-5 days
• Flexible work hours available, with shifts between 8:00 AM - 8:00 PM (EST)
• Full-time and part-time temporary positions available, with 16-40 hours per week
• Work remotely from home, provided you meet the equipment requirements
• Chance to assist customers with inquiries regarding debit card incentives and services

Responsibilities

• Manage a high volume of inbound calls efficiently and professionally
• Follow communication scripts for various topics while handling customer inquiries
• Identify customer needs and provide accurate solutions or alternatives
• Access company and client resources to effectively address customer issues
• Upsell products and services when opportunities arise

Qualifications

• Minimum of 3-6 months of customer service or customer support experience
• Basic computer skills with the ability to learn quickly and work independently
• Strong phone and verbal communication skills, along with active listening abilities
• Must be at least 18 years of age
• Compliance with background check requirements as per state and federal laws

Preferred Qualifications

• Prior experience in a call center or office environment
• Familiarity with remote work setups and technology requirements

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