Customer Service - Temporary

Remote Jobs; Tennessee; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading call center services company is seeking candidates for remote customer service positions. Responsibilities include managing inbound calls, clarifying customer needs, and providing solutions. Candidates should have at least 3-6 months of customer service experience and strong communication skills. This flexible opportunity offers starting pay of $14/hour with additional perks for night and weekend shifts.

Benefits

Flexible scheduling

Paid training

Work from home

Qualifications

• Minimum of 3-6 months of customer service or support experience.
• Basic computer skills and ability to learn quickly.
• Strong phone and verbal communication skills.

Responsibilities

• Manage a high volume of inbound calls efficiently.
• Follow communication scripts for various customer inquiries.
• Identify customer needs and provide appropriate solutions.

Skills

Customer service experience

Strong phone communication

Active listening

Job description

Overview

Employer Industry: Call Center Services

Why consider this job opportunity

• Starting pay of $14/hour, with an additional $1/hour for night and weekend shifts
• Full-time or part-time temporary positions available, offering flexibility from 16-40 hours per week
• Paid training typically lasting 2-5 days
• Opportunity to work from home with a Bring Your Own Device (BYOD) setup
• Positive and professional work environment, emphasizing customer service
• Required to work on the first and last business day of each month

What to Expect (Job Responsibilities)

• Manage a high volume of inbound calls efficiently and professionally
• Follow communication scripts for various customer inquiries
• Identify customer needs, clarify information, and provide appropriate solutions
• Access company and client resources to resolve customer issues accurately
• Upsell products when opportunities arise and maintain composure while multitasking

What is Required (Qualifications)

• Minimum of 3-6 months of customer service or support experience
• Basic computer skills and ability to learn quickly
• Strong phone and verbal communication skills with active listening capabilities
• Must be at least 18 years of age
• Background check required in compliance with state and federal laws

How to Stand Out (Preferred Qualifications)

• Previous experience in a call center or office environment
• Familiarity with customer support best practices
• Experience working independently in a remote setting
• Ability to adapt to changing tasks and priorities efficiently

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.