Customer Service - Temporary

Remote Jobs; Pennsylvania; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading customer service provider is hiring representatives to manage inbound calls and assist customers. The role offers flexible hours, with starting pay of $14/hour, plus additional compensation for evening and weekend shifts. Candidates should have prior customer service experience and good communication skills. Training is provided, and workers will have the opportunity to work from home.

Benefits

Flexible work hours

Paid training program

Work from home

Qualifications

• Must be at least 18 years of age.
• 3-6 months of customer service experience required.
• Basic computer skills and ability to learn quickly.

Responsibilities

• Manage a high volume of inbound calls efficiently.
• Follow communication scripts while addressing customer topics.
• Identify customer needs and provide accurate solutions.

Skills

Strong verbal communication

Active listening

Basic computer skills

Job description

Overview

Employer Industry: Customer Service Call Center

Why consider this job opportunity:

• Starting pay of $14/hour, plus an additional $1/hour for night and weekend shifts
• Opportunity for full-time or part-time temporary positions, ranging from 16-40 hours per week
• Paid training program typically lasting 2-5 days
• Flexibility to work from home with a Bring Your Own Device (BYOD) setup
• Positive and professional work environment with a focus on customer satisfaction
• Chance to work in a dynamic role assisting customers with their inquiries and upselling products

Responsibilities

• Manage a high volume of inbound calls efficiently and professionally
• Follow established communication scripts while addressing various customer topics
• Identify customer needs, clarify information, and provide accurate solutions
• Utilize company and client resources to effectively resolve customer inquiries
• Maintain punctuality and attendance while remaining positive in all interactions

Qualifications

• Must be at least 18 years of age
• Previous 3-6 months of customer service or customer support experience
• Basic computer skills and ability to learn quickly
• Strong verbal communication and active listening skills
• Background check required in accordance with state and federal laws

Preferred Qualifications

• Previous 3-6 months of call center or office background experience
• Ability to work independently and manage multiple tasks efficiently
• Experience with upselling products during customer interactions

#CustomerService #RemoteWork #BYOD #FlexibleHours #CareerOpportunity

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.