Customer Service - Temporary

Remote Jobs; Missouri; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading remote call center service company is seeking candidates for customer service roles. You will manage inbound calls, provide solutions, and have the opportunity to work full-time or part-time. Ideal candidates should have strong communication skills, basic computer proficiency, and preferably some customer service experience. Flexible hours and training will be provided.

Benefits

Starting pay of $14/hour

Shift differential of $1/hour for nights and weekends

Flexible work hours

Paid training

Bring Your Own Device (BYOD) arrangement

Qualifications

• Minimum of 18 years of age.
• Previous customer service or support experience for 3-6 months preferred.

Responsibilities

• Manage a high volume of inbound calls efficiently and professionally.
• Utilize communication scripts to address various customer inquiries.
• Identify and clarify customer needs while providing accurate solutions.

Skills

Strong phone and verbal communication skills

Active listening abilities

Basic computer skills

Ability to learn quickly

Job description

Overview

Employer Industry: Call Center Services

Why consider this job opportunity

• Starting pay of $14/hour, plus a shift differential of an additional $1/hour for nights and weekends
• Flexible work hours with shifts available between 7:00 AM - 7:00 PM (CST)
• Paid training lasting 2-5 days to ensure readiness for the role
• Opportunity to work full-time or part-time, with 16-40 hours per week
• Bring Your Own Device (BYOD) arrangement allows for a personalized work setup
• Must be available to work on the first and last business day of each month

What to Expect

• Manage a high volume of inbound calls efficiently and professionally
• Utilize communication scripts to address various customer inquiries
• Identify and clarify customer needs while providing accurate solutions
• Access and utilize client resources to effectively handle calls
• Upsell products when opportunities arise while maintaining professionalism

What is Required

• Minimum of 18 years of age
• Previous customer service or support experience for 3-6 months preferred
• Basic computer skills and ability to learn quickly
• Strong phone and verbal communication skills with active listening abilities
• A background check in compliance with state and federal laws will be required

How to Stand Out (Preferred Qualifications)

• Previous experience in a call center or office environment for 3-6 months
• Ability to work independently and adapt to changing tasks efficiently
• Experience with upselling products or services

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