Customer Service - Temporary

Remote Jobs; Kansas; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading remote call center company is seeking candidates for customer service positions, offering flexible hours and the ability to work from home. The role involves managing inbound calls, providing solutions, and upselling products. Ideal candidates have 3-6 months of experience and strong communication skills. Starting pay is $14/hour with additional incentives for night and weekend shifts.

Benefits

Flexible work hours

Paid training

Work-from-home option

Qualifications

• Minimum of 3-6 months of customer service or support experience.
• Strong phone and verbal communication skills along with active listening.
• Must be at least 18 years of age.

Responsibilities

• Manage a high volume of inbound calls in a timely manner.
• Follow provided communication scripts to address various customer inquiries.
• Identify customers' needs and provide solutions or alternatives.

Skills

Customer service experience

Verbal communication

Active listening

Basic computer skills

Job description

Overview

Employer Industry: Call Center Services

Why consider this job opportunity:

• Starting pay of $14/hour, plus an additional $1/hour for night and weekend shifts
• Flexible work hours with shifts between 7:00 AM and 7:00 PM (CST)
• Opportunity for both full-time and part-time temporary positions, offering 16-40 hours per week
• Paid training typically lasting 2-5 days
• Work-from-home position with the flexibility of a Bring Your Own Device (BYOD) setup
• Supportive and professional work environment that values customer service

What to Expect (Job Responsibilities)

• Manage a high volume of inbound calls in a timely manner
• Follow provided communication scripts to address various customer inquiries
• Identify customers\' needs and provide solutions or alternatives
• Utilize company and client resources to handle calls accurately
• Upsell products when opportunities arise while maintaining professionalism

What is Required (Qualifications)

• Minimum of 3-6 months of customer service or support experience
• Basic computer skills and ability to work independently
• Strong phone and verbal communication skills along with active listening
• Must be at least 18 years of age
• Ability to pass a background check in accordance with state and federal laws

How to Stand Out (Preferred Qualifications)

• Previous experience in a call center or office environment is a plus
• Quick learner with the ability to adapt to different tasks efficiently

#CallCenterJobs #RemoteWork #CustomerService #CareerOpportunity #FlexibleHours

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