Customer Service - Temporary

Remote Jobs; Georgia (VT); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading call center provider is seeking customer service representatives to manage inbound calls. Candidates should have a minimum of 3-6 months of experience and strong communication skills. This role offers a chance to connect with customers and help resolve their issues effectively while potentially upselling products and services.

Qualifications

• Minimum of 3-6 months of customer service or support experience.
• Basic computer skills and ability to learn quickly.
• Must be at least 18 years of age.

Responsibilities

• Manage a high volume of inbound calls efficiently.
• Identify and clarify customers' needs.
• Proactively upsell products and services during interactions.

Skills

Customer service experience

Strong phone communication

Active listening

Job description

Overview

Employer Industry: Call Center Services

What to Expect

• Manage a high volume of inbound calls efficiently and in a timely manner
• Follow established communication scripts to handle various customer inquiries
• Identify and clarify customers' needs, providing accurate solutions and alternatives
• Utilize company and client resources to effectively resolve customer issues
• Proactively upsell products and services during customer interactions

What is Required

• Minimum of 3-6 months of customer service or customer support experience
• Basic computer skills and ability to learn quickly
• Strong phone and verbal communication skills, along with active listening abilities
• Must be at least 18 years of age
• Background check applicable under state and federal laws

How to Stand Out (Preferred Qualifications)

• Previous experience in a call center or office background
• Ability to work independently and maintain composure while multitasking

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