Customer Service Team Member - Greenville (NC0109)

ModWash; Greenville (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Base pay plus commission

Paid training

Free employee car washes

Team-oriented environment

401K match

Job summary

ModWash is hiring Guest Experience Members to operate daily at our locations and to drive membership sales while delivering a legendary car wash experience. You will educate guests on unlimited wash memberships and help them choose the best package for their needs.

We value an energetic, outgoing personality with strong communication skills and a passion for serving others. Roles include evenings and weekends, outdoors in all weather, with paid training and opportunities for advancement.

Qualifications

• A passion for serving others.
• Outgoing, energetic personality with excellent communication skills.
• Previous sales experience is a plus.

Responsibilities

• Deliver mind-blowing customer service to every guest.
• Actively sell and present ModWash packages and membership options.
• Guide guests through packages and membership decisions.
• Engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with the team to meet sales goals.
• Keep facilities clean and presentable.

Skills

Customer service

Sales experience

Communication skills

Job description

Be Bold. Be Kind. Be You.Join our dynamic team at ModWash, where our mission is to deliver a legendary car wash experience while helping customers keep their vehicles clean all year-round!Guest Experience Members are responsible for the daily operations at a ModWash location. You’ll work as a team to drive membership sales while ensuring each guest has an outstanding experience to help grow the ModWash brand. You’ll educate them on the value and savings of becoming a member and help them select the best package to suit their needs.What you’ll do:Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude.Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.Safely guide and assist guests through the ModWash packages, and membership options.Actively engage with customers pre/post wash to ensure 100% satisfaction.Collaborate with the team to meet sales goals.Ensure facilities are always clean and presentable.What you’ll need:A passion for serving others.Awesome customer service skills, previous sales experience a plus.Outgoing, energetic personality with excellent communication skills.Ability to work a flexible schedule including evenings and weekends.Physical Job Requirements:Ability to work outdoors in all weather conditions and seasonsBe on your feet for extended periods of time/ the entire work shiftPhysically able to bend, stoop, squat, kneel, reach, step to perform job dutiesAbility to carry, lift, push, pull, and move up to 25 poundsAlert and able to maneuver around moving vehicles and equipmentRespond quickly to soundsMove safely over uneven terrain and in confined spacesSee clearly and respond to dangerous situationsBenefits:Base pay plus commission for top three membership plans soldPaid training and coachingFree employee car washesFun, team-oriented work environmentCareer advancement opportunities401K matchModWash provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Job Types: Part-time, Full-time#INDD5