Customer Service Team Member - Floor Sales/Cashier

Nation's Best Holdings, LLC; Carthage (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Join a leading company as a Customer Service - Floor Sales/Cashier in Carthage, Texas. This entry-level position involves providing excellent service to customers, assisting with their needs, and maintaining store organization. Ideal candidates thrive in a fast-paced environment and are eager to learn.

Qualifications

• High school diploma or equivalent preferred.
• Retail or related industry experience is a plus.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Engage with customers, greet, and assist them.
• Stock and organize merchandise to maintain a clean store.
• Process checkouts accurately, adhering to cash handling procedures.

Skills

Customer Service

Problem Solving

Team Player

Flexibility

Education

High school diploma or equivalent

Tools

POS systems

Job description

Customer Service Team Member - Floor Sales/Cashier

Join Our Team as a Customer Service - Floor Sales/Cashier Team Member in Carthage, Texas!

Cain Hardware and Lumber, part of Nation’s Best Holdings, is looking for dynamic individuals to join our Customer Service - Floor Sales/Cashier team in Carthage, Texas. If you thrive in a fast-paced environment, enjoy solving problems, and are passionate about providing excellent service, we want you to be part of our team!

What You Will Do And How You Will Contribute

• Engage with customers, greet, and assist them to create a positive shopping experience
• Help customers find the right products, provide recommendations, and offer solutions for their projects
• Stock and organize merchandise to maintain a clean, well-presented store
• Answer phone calls politely and promptly, addressing customer inquiries
• Assist with inventory tasks, including cycle counts, verifying stock levels, and maintaining accurate records
• Upsell related items and promote the Do It Best reward program to build loyalty
• Follow company standards and procedures to ensure smooth store operations
• Process checkouts accurately, adhering to cash handling procedures
• Continuously expand product knowledge across departments to enhance service and identify selling opportunities
• Address and resolve customer issues with management support
• Assist with receiving tasks as needed
• Maintain a clean, safe, and organized work environment
• Complete all training to stay updated on product knowledge and policies
• Assist in other departments/functions as needed to provide excellent customer service
• Perform any other tasks assigned by supervisors or management

What You Will Bring To Our Team

• High school diploma or equivalent preferred
• Proficiency in computers and POS systems
• Retail or related industry experience is a plus
• Familiarity with cycle counting or inventory processes is beneficial
• Strong customer service skills and a willingness to go the extra mile
• Team player attitude, helping out wherever needed
• Problem-solving skills to anticipate customer needs and provide solutions
• Ability to manage multiple tasks in a fast-paced environment, staying flexible
• Physical ability to lift 25-50 lbs, bend, twist, squat, and reach
• Availability to work flexible hours, including nights and weekends

If you're ready to make a difference and grow with us, apply today!

What’s It Like To Work for Nation’s Best?

• Teamwork: We work together to ensure a positive customer experience every day.
• Support: Local resources and a Dallas Support Team assist you along the way.
• Autonomy: We empower entrepreneurial spirit in all our associates.
• Relationships: Building strong relationships is at our core.
• Continuous Improvement: Sharing expertise and best practices across regions.
• Efficiencies: Using top technology and consistent practices nationwide.
• Growth Mindset: Focused on long-term growth for our team and company.
• Atmosphere: A hands-on environment where we get the job done.
• Community Service: Committed to serving our communities.
• Safety: Ensuring a safe and healthy work environment for all.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Wholesale Building Materials

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