Customer Service Team Leader, Madison Square Park

DIG INN Chefs-In-Training; New York (NY); Presencial; USD 23 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Growth opportunities

Tips potential

Paid time off

401K program

Parental leave

Holiday time off

Flexible scheduling

Resumo da oferta

DIG INN Chefs-In-Training in New York City is seeking a Customer Service Team Leader at Madison Square Park. You will lead front-of-house service in a fast-paced, community-focused kitchen that values real food and education.

This position pays $17-$18 per hour, plus $2-$3 per hour in tips and additional benefits. You will train others, coordinate with kitchen and guest teams, and help build a culture of excellent guest experiences and growth within our brigade.

Qualificações

• The ability to lead a team in a fast‑paced kitchen or service area.
• Strong communication skills with colleagues and guests.
• Comfort with physical tasks and long periods on your feet.
• Understanding of food safety standards and HACCP basics.
• Willingness to learn culinary practices and participate in training.
• Desire to grow within the brigade and take on increasing responsibilities.

Responsabilidades

• Lead front-of-house service during shifts and coordinate with kitchen staff.
• Train and mentor team members to deliver exceptional guest experiences.
• Communicate menu details, seasonality, and ingredients to guests.
• Support the team during peak and off-peak periods as needed.
• Maintain safety standards and uphold anti-discrimination policies.

Conhecimentos

Team player

Communication

Physical stamina

Food safety awareness

Enthusiasm to learn

Growth mindset

Descrição da oferta de emprego

Customer Service Team Leader, Madison Square Park

New York City, New York

CHEF-IN-TRAINING

$17 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS!

ABOUT THE ROLE:

The next generation of chefs are evolving in DIG restaurants.

Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m.

YOU WILL:

• Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation.
• Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout.
• Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl).
• Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary.
• Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations.
• Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards.
• Demonstrate professional maturity and strictly uphold DIG’s anti-discrimination & anti-harassment policies.
• Go home feeling fulfilled knowing you are a part of a bigger mission to rebuild the food system.

YOU HAVE:

• A passion for real, good food and a desire to learn culinary practices and skills.
• The ability to demonstrate and execute a strong work ethic.
• The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.
• The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.
• A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant’s success.
• Excellent communication skills, both verbal and written.
• A desire to create exceptional employee & guest experiences.
• An eye for detail and solving challenges.
• A desire for growth in our brigade.

WORK PERKS:

Aside from the standard job description fare (competitive pay) we also offer:

• Opportunities for GROWTH in a TEAM environment
• Competitive Pay & potential to earn tips
• Paid Time Off
• 401K programming
• Parental leave
• Thanksgiving, Christmas and other Holidays Off
• Flexible Scheduling: Part Time and Full Time Hours

NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply

Additional Role Note:

The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

Note:DIG is an equal opportunity employer and does not discriminate on any basis prohibited by federal, state or local law, including national origin or citizenship. DIG uses E-Verify to verify the right of all new employees to legally work in the United States. As soon as an offer of employment has been made and you have accepted, DIG will ask you to complete an I-9 form. Accordingly, since you may be offered a job at the interview, we encourage you to come to the interview prepared with all necessary paperwork to complete an I-9 verification.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in DIG INN Chefs-In-Training’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.