Customer Service Team Lead

Jireh's Grand Slam; Tampa (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Supportive team environment

Opportunities for growth

Job summary

A local service-oriented company in Tampa is seeking a reliable and motivated Customer Service Team Lead. In this role, you will lead and support customer service staff, assist with training, and handle escalated issues. The ideal candidate should have strong communication skills and previous customer service experience. We're offering competitive pay and opportunities for growth in a supportive team environment.

Qualifications

• Previous customer service experience preferred.
• Ability to assist with training new team members.
• Must be professional and dependable.

Responsibilities

• Lead and support customer service staff.
• Handle escalated customer issues.
• Ensure high-quality service and smooth daily operations.

Skills

Strong communication and leadership skills

Multitasking

Organizational skills

Job description

Now Hiring: Customer Service Team Lead

We are looking for a reliable and motivated Customer Service Team Lead to support our customer service department and help guide our team to success.

Responsibilities

• Lead and support customer service staff

• Assist with training new team members

• Handle escalated customer issues

• Ensure high-quality service and smooth daily operations

• Monitor performance and provide feedback

Requirements

• Strong communication and leadership skills

• Previous customer service experience preferred

• Ability to multitask and stay organized

• Professional and dependable

We Offer

• Competitive pay

• Supportive team environment

• Opportunities for growth

If you’re ready to take the next step in your career, apply today!