Customer Service Supervisor: Store Support & Team Training

Whole Foods Market; Paramus (NJ); On-site; USD 24,108 - 41,603; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness support programs

Job summary

Whole Foods Market in Paramus, NJ is seeking a dedicated individual to supervise the Store Support Team. You will assist in training, delegate tasks, and resolve customer situations while ensuring all tasks align with store standards.

This position requires at least 12 months of retail experience and the ability to work in various physical conditions. Whole Foods Market offers competitive wages and comprehensive benefits for eligible Team Members.

Qualifications

• 12+ months of retail experience required.
• Ability to lift 50 pounds.
• Capable of teaching and mentoring Team Members.

Responsibilities

• Supervises and delegates tasks to Team Members.
• Works with Team Trainer to train Team Members.
• Resolves difficult customer situations.
• Maintains cleanliness and stock of the department.
• Communicates team concerns to leadership.

Skills

Store Support team procedures and policies

Teaching and mentoring

Product knowledge

Interpersonal and customer relationship skills

Leadership and decision-making

Mathematical skills

Proficiency with Microsoft Office

Job description

Whole Foods Market in Paramus, NJ is seeking a dedicated individual to supervise the Store Support Team. You will assist in training, delegate tasks, and resolve customer situations while ensuring all tasks align with store standards.

This position requires at least 12 months of retail experience and the ability to work in various physical conditions. Whole Foods Market offers competitive wages and comprehensive benefits for eligible Team Members.