Customer Service Supervisor — Cash & Team Leadership

Nino Salvaggio International Marketplace; Troy (MI); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K match

Employee discounts

Paid time off

Short term disability

Eye/vision care

Job summary

Nino Salvaggio International Marketplace in Troy, MI seeks an Assistant Customer Service Manager to help lead the department and ensure top-notch service. Must be able to work early mornings, nights and weekends, with strong cash handling and supervisory duties.

In addition to a customer-focused role, the position offers health, dental, vision, 401(k) matching, paid time off, and other employee benefits. This role drives daily operations and teamwork in a busy supermarket environment.

Qualifications

• High school diploma or GED required.
• Previous cash handling experience required.
• Previous customer service experience required. Management experience preferred.

Responsibilities

• Assist customer service manager with directing and supervising all functions and activities of the department to ensure productivity and excellent customer service.
• Assist with cash management, line flow, scheduling, attendance tracking, cash counting, line control and audits.
• Deliver superior customer service and maintain accuracy, especially with cash handling.
• Operate cash register as needed and ensure timely price checks for cashiers.
• Other duties as assigned.

Skills

Customer service

Cash handling

Attention to detail

Staff supervision

Scheduling

Education

High school diploma or GED

Tools

Cash register

Job description

Nino Salvaggio International Marketplace in Troy, MI seeks an Assistant Customer Service Manager to help lead the department and ensure top-notch service. Must be able to work early mornings, nights and weekends, with strong cash handling and supervisory duties.

In addition to a customer-focused role, the position offers health, dental, vision, 401(k) matching, paid time off, and other employee benefits. This role drives daily operations and teamwork in a busy supermarket environment.