Customer Service Supervisor – Cash Office Lead

HAMRICK'S INC; North Augusta (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

Hamrick's, a family-owned retailer with a long-standing history, is looking for a Customer Service Supervisor in South Carolina. You will supervise 10 to 20 cashiers and 2-4 part-time associates, ensuring courteous service and accurate cash handling at all times.

You will audit funds, reconcile daily operations, run financial reports, address policy issues, and train staff. The role demands reliability, a flexible schedule, and a commitment to Hamrick's values and customer-first service as we

Qualifications

• Prior knowledge in bookkeeping, bank teller, retail management, or supervising experience preferred.
• Passion for superior service and helping others.
• Cheerful and positive attitude.
• Consistent and reliable.
• Work a flexible schedule.
• Walking from one area to another frequently; standing required; ability to negotiate stairs.
• Ability to lift 25 lbs.

Responsibilities

• Model and drive superior customer service.
• Prepare, audit, and reconcile all funds for daily retail operations including change orders, deposits, bank reconciliation, petty cash, and cashier tills.
• Manage breaks and lunches for cashiers and support staff to support customer needs.
• Run reports and audit transactions including voids, returns, employee transactions, etc.

Skills

Bookkeeping

Retail management

Supervising experience

Customer service

Education

High School diploma

Job description

Hamrick's, a family-owned retailer with a long-standing history, is looking for a Customer Service Supervisor in South Carolina. You will supervise 10 to 20 cashiers and 2-4 part-time associates, ensuring courteous service and accurate cash handling at all times.

You will audit funds, reconcile daily operations, run financial reports, address policy issues, and train staff. The role demands reliability, a flexible schedule, and a commitment to Hamrick's values and customer-first service as we