Customer Service & Store Support Associate | Flexible Hours

Workstream; Concord (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401k with company match

Full medical and dental insurance

PTO

Flexible scheduling

Bonuses

Job summary

Bill’s Ace Hardware is hiring a Customer Service Associate in Concord, CA. You will assist in receiving, stocking, pricing, and maintaining merchandise presentation while upholding store cleanliness.

Responsibilities include greeting customers, solving problems, and providing personalized service. Benefits include 401k, medical/dental insurance, PTO, flexible scheduling, and potential bonuses.

Qualifications

• Applicant should have excellent customer service skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Provide a positive representation of Bill's Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a manager.
• Possess strong product knowledge and knowledge of store layout.
• Assist customers throughout the store with personalized service.

Job description

Bill’s Ace Hardware is hiring a Customer Service Associate in Concord, CA. You will assist in receiving, stocking, pricing, and maintaining merchandise presentation while upholding store cleanliness.

Responsibilities include greeting customers, solving problems, and providing personalized service. Benefits include 401k, medical/dental insurance, PTO, flexible scheduling, and potential bonuses.