Customer Service & Store Operations Associate

Family Dollar Stores Of New York LLC; City of Plattsburgh (NY); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar Stores Of New York LLC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, and help with stocking and unloading merchandise in a fast-paced retail environment.

The role emphasizes friendly customer interactions, safe cash handling, and maintaining store cleanliness and stock levels. Part-time opportunities are available at our Plattsburgh location, with benefits typical to retail roles.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Problem solving

Lifting up to 50 lbs

Education

High school diploma or equivalent

Tools

Cash register

Job description

Family Dollar Stores Of New York LLC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, and help with stocking and unloading merchandise in a fast-paced retail environment.

The role emphasizes friendly customer interactions, safe cash handling, and maintaining store cleanliness and stock levels. Part-time opportunities are available at our Plattsburgh location, with benefits typical to retail roles.