Customer Service & Store Fulfillment Associate

Nordstrom; Cerritos (CA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom is seeking a store team member to deliver fast, friendly service. You will assist customers, operate the POS, and keep the sales floor organized and inviting. You may rotate through areas of the store to support cleanliness and stockroom duties, ensuring a seamless shopping experience for all guests.

The role emphasizes strong interpersonal skills, accountability, and the ability to prioritize tasks in a dynamic retail setting. A flexible schedule is required to meet business needs.

Qualifications

• Strong interpersonal and communication skills.
• Ability to stay organized and manage multiple tasks.
• Wollows adaptability and accountability in a fast-paced store environment.
• Flexibility to work varying shifts based on business needs.

Responsibilities

• Assist customers across multiple platforms (in-store, online, mobile) at the point of sale.
• Maintain a clean, clutter-free sales floor and stockrooms.
• Support fitting rooms by greeting customers and returning items to the floor.
• Help stock and merchandise by tagging and organizing items.
• Operate store technologies and POS systems efficiently.
• Promote Nordstrom Rewards and store initiatives.
• Ensure safety and asset protection standards are followed.

Skills

Interpersonal skills

Communication

Accountability

Organization

Flexible schedule

Physical stamina

Job description

Nordstrom is seeking a store team member to deliver fast, friendly service. You will assist customers, operate the POS, and keep the sales floor organized and inviting. You may rotate through areas of the store to support cleanliness and stockroom duties, ensuring a seamless shopping experience for all guests.

The role emphasizes strong interpersonal skills, accountability, and the ability to prioritize tasks in a dynamic retail setting. A flexible schedule is required to meet business needs.