Customer Service Specialist - Utah 84120

Globe Life AIL - McQuade Organization; United States; Remote; USD 62,000 - 80,000; Full time

Benefits offered by this job

Weekly pay + bonuses

Flexible schedule (remote)

Training provided

Career advancement opportunities

Team events and culture

Job summary

Globe Life AIL - McQuade Organization is seeking a Customer Service & Benefits Specialist to work remotely, handling inquiries via phone, video, and email, and assisting with benefits enrollment.

This full-time role offers weekly pay, training provided with no experience required, and clear advancement paths. You’ll thrive in a flexible, remote environment with a supportive team and opportunities for growth across the US.

Qualifications

• Excellent communication and listening skills are required.
• Self-motivated, adaptable, and reliable in a remote setting.
• Positive attitude and willingness to learn; comfortable working from home.

Responsibilities

• Provide outstanding customer service via phone, video, and email.
• Assist clients with benefits enrollment and account questions.
• Handle confidential information with professionalism.
• Resolve client issues and follow up promptly.
• Maintain accurate records and documentation.

Skills

Strong communication

Active listening

Self-motivated

Reliable

Adaptable

Remote work readiness

Job description

Customer Service & Benefits Specialist – Remote / Work From Home

Full-Time | Weekly Pay | Advancement Opportunities

About Us

The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we’ve been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating , we offer stability, growth, and an unmatched team culture

Perks & Benefits

• Weekly pay + performance bonuses
• Flexible schedule – work from home
• Full training provided, no experience required
• Career advancement opportunities
• Team trips, contests, and events
• Supportive and positive work environment

Job Responsibilities

• Provide outstanding customer service via phone, video, and email
• Assist clients with benefits enrollment and account questions
• Handle confidential information with professionalism
• Resolve client issues and follow up promptly
• Maintain accurate records and documentation

Requirements

• Excellent communication & listening skills
• Self-motivated, adaptable, and reliable
• Positive attitude and willingness to learn
• Comfortable working in a remote environment

Pay & Career Growth

• Average first-year earnings: $62k–$80k
• Annual earning potential grows by ~$25k per year
• Merit-based promotions – leadership opportunities available

Equal Opportunity Employer

Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities