Remote Client Support Benefits Specialist

MCQUADE INSURANCE GROUP LLC; Long Beach (CA); Remote; USD 62,000 - 80,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Remote work

Training provided

Career advancement

Team events

Flexible schedule

Supportive environment

Job summary

MCQUADE INSURANCE GROUP LLC is seeking a remote customer service specialist to support benefits enrollment and client inquiries. You will provide outstanding service via phone, video, and email, handle confidential information, and maintain accurate records in a fast-paced remote environment.

Average first-year earnings range from $62,000 to $80,000, with potential yearly growth of about $25,000 through merit-based promotions.

Qualifications

• Excellent communication & listening skills.
• Self-motivated, adaptable and reliable.
• Positive attitude and willingness to learn.
• Comfortable working in a remote environment.

Responsibilities

• Provide outstanding customer service via phone, video, and email
• Assist clients with benefits enrollment and account questions
• Handle confidential information with professionalism
• Resolve client issues and follow up promptly
• Maintain accurate records and documentation

Skills

Communication skills

Listening skills

Self-motivation

Adaptability

Reliability

Positive attitude

Willingness to learn

Job description

Benefits:

Bonus based on performance

Flexible schedule

Stock options plan

About Us The MCQUADE INSURANCE GROUP LLC, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we’ve been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture.

Perks & Benefits

Weekly pay + performance bonuses

Flexible schedule - work from home

Full training provided, no experience required

Career advancement opportunities

Team trips, contests, and events

Supportive and positive work environment

Job Responsibilities

Provide outstanding customer service via phone, video, and email

Assist clients with benefits enrollment and account questions

Handle confidential information with professionalism

Resolve client issues and follow up promptly

Maintain accurate records and documentation

Requirements

Excellent communication & listening skills

Self-motivated, adaptable, and reliable

Positive attitude and willingness to learn

Comfortable working in a remote environment

Pay & Career Growth

Average first-year earnings: $62k-$80k

Annual earning potential grows by ~$25k per year

Merit-based promotions - leadership opportunities available

This is a remote position.