Customer Service Specialist - Paid Training & Growth

TruGreen; City of Syracuse (NY); In loco; USD 20.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid weekly pay

Paid time off and holidays

Employee discounts on services

Career growth opportunities

Paid training and ongoing development

Benefits package (medical/dental/vison

Descrizione del lavoro

TruGreen is hiring a Customer Service Representative in Syracuse, NY. You will handle customer calls, resolve issues, and recommend TruGreen services to enhance customer satisfaction. Paid training, weekly pay, and growth opportunities accompany a comprehensive benefits package.

Ideal candidates will have a high school diploma or GED, strong communication skills, and the ability to navigate multiple systems while maintaining accurate records. A positive, customer-first attitude is essential.

Competenze

• Provide excellent customer support via calls and resolve concerns.

Mansioni

• Answer customer calls and resolve concerns to create positive experiences.
• Identify and suggest TruGreen products/services aligning with customer needs.
• Document interactions accurately across systems.
• Participate in training to improve product knowledge and service standards.

Conoscenze

Active listening

Empathy

De-escalation

Problem-solving

Strong communication

Microsoft Office

Social media familiarity

English fluency

Data entry

Time management

Formazione

High school diploma or GED

Strumenti

Microsoft Office

Descrizione del lavoro

TruGreen is hiring a Customer Service Representative in Syracuse, NY. You will handle customer calls, resolve issues, and recommend TruGreen services to enhance customer satisfaction. Paid training, weekly pay, and growth opportunities accompany a comprehensive benefits package.

Ideal candidates will have a high school diploma or GED, strong communication skills, and the ability to navigate multiple systems while maintaining accurate records. A positive, customer-first attitude is essential.