Customer Service Specialist – Packaging Automation

Fogg Filler Company; Holland (MI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical/dental programs

Paid time off

Retirement savings plan with company match

Job summary

Fogg Filler Company in Holland, MI is looking for a Customer Service Representative to manage service agreements and improve customer efficiencies. The ideal candidate will possess strong mechanical and electrical skills, along with excellent communication abilities.

In this role, you will collaborate with engineers and service teams while ensuring customer satisfaction and handling service calls. Comprehensive benefits include medical coverage, retirement plans, and eligibility from the first day of employment.

Qualifications

• 5 years of manufacturing experience.
• Ability to handle mechanical multi-task problems.
• Travel required up to 25% of the work year.

Responsibilities

• Handle all Service Agreements to improve customer efficiencies.
• Stay in communication with the Service Group.
• Work with Engineering to design specialty items.

Skills

Mechanical issue resolution

Welding

Parts fabrication

Basic electrical skills

PC/Computer skills

Knowledge of CAD

Education

High School diploma

Job description

Fogg Filler Company in Holland, MI is looking for a Customer Service Representative to manage service agreements and improve customer efficiencies. The ideal candidate will possess strong mechanical and electrical skills, along with excellent communication abilities.

In this role, you will collaborate with engineers and service teams while ensuring customer satisfaction and handling service calls. Comprehensive benefits include medical coverage, retirement plans, and eligibility from the first day of employment.