Customer Service Specialist — On-Site with Flexible Scheduling

National Exchange Bank & Trust; Howards Grove (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

HSA with Employer Contributions

Disability Insurance

Life Insurance

401(k) with Employer Match

Paid Time Off

Flexible scheduling

Education Assistance

Product & Service Discounts

Job summary

National Exchange Bank & Trust in Wisconsin is seeking a Customer Services Representative to help customers with financial needs, including cashing checks, deposits, and withdrawals, and to offer appropriate bank products.

This fully on-site role requires strong interpersonal skills, attention to detail, and proficiency with Word, Excel, Outlook, and Teams; a high school diploma or equivalent is required.

Qualifications

• Interpersonal skills to relate to customers and coworkers with a friendly demeanor.
• Able to operate standard office and bank equipment and required software.
• Strong communication via phone, email and in person.
• High school diploma or equivalent required.

Responsibilities

• Guide customers in making financial decisions.
• Complete teller transactions including cashing checks, deposits, and withdrawals.
• Offer appropriate bank products and services.
• Balance and maintain a cash drawer with accuracy.

Skills

Interpersonal skills

Communication

Office software

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

National Exchange Bank & Trust in Wisconsin is seeking a Customer Services Representative to help customers with financial needs, including cashing checks, deposits, and withdrawals, and to offer appropriate bank products.

This fully on-site role requires strong interpersonal skills, attention to detail, and proficiency with Word, Excel, Outlook, and Teams; a high school diploma or equivalent is required.