Customer Service Specialist - In-Store & Phone Orders

SmartRecruiters, Inc.; Lionville (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

SmartRecruiters, Inc. in Lionville, PA seeks a Store Customer Service Representative to stock ingredients, process telephone orders, and handle daily inventory and paperwork. The role requires accuracy with monetary changes and strong verbal/written communication for orders in person or by phone.

Ideal candidates will be able to enter orders via keyboard or touch screen, quickly perform basic math, and maintain clean equipment and facilities on a daily basis.

Qualifications

• Must be able to make correct monetary change.
• Ability to enter orders using a computer keyboard or touch screen.
• Verbal, writing, and telephone skills to take and process orders.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Responsibilities

• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Skills

Numerical skills

Communication skills

Telephone skills

Keyboard proficiency

Attention to detail

Tools

POS system

Job description

SmartRecruiters, Inc. in Lionville, PA seeks a Store Customer Service Representative to stock ingredients, process telephone orders, and handle daily inventory and paperwork. The role requires accuracy with monetary changes and strong verbal/written communication for orders in person or by phone.

Ideal candidates will be able to enter orders via keyboard or touch screen, quickly perform basic math, and maintain clean equipment and facilities on a daily basis.